Project Manager

3 weeks ago

Burlington, Canada PSG Canada Full time

**WHO WE ARE**

PSG Canada Inc is a boutique performance improvement, training, and consulting firm serving clients for over 25 years. We partner with automotive manufacturers and their dealer networks to improve customer satisfaction and loyalty, sales performance and operational efficiency. We drive business performance improvement through people, process, and leadership and build customized solutions that produce sustainable behaviour change and measurable results.

**PROJECT MANAGEMENT OPPORTUNITY**

We are looking for an energetic, capable, experienced Project Manager to join our dynamic PSG team in a full-time capacity. **This is currently a hybrid work position with 3 days in the office and 2 days working from home**.

The Project Manager is the critical bridge between senior management, the client and the project team tasked with the development and implementation of a given project. The Project Manager ensures that the team is appropriately set up with clear work assignment and timelines, that the scope of the project matches the statement of work, that the project progresses according to the approved project timeline and budget and meets PSG’s quality standards. You will act as the primary contact for clients through the duration of the project, maintaining clear and regular communication, status updates and gathering input and approvals at key milestones. Projects may include design, development and implementation of unique performance improvement solutions, training programs of various formats, process improvement, in-dealership coaching or consulting initiatives.

Ideally you also bring a unique skillset and experience that complements our team, whether that be experience working in education, training and development, eLearning, consulting, communications, or automotive. **Our Project Managers are hands-on contributors and actively support the development/ execution of our solutions as they are able.**

**WHAT YOU GET TO DO EVERY DAY**
- **Planning and Problem Solving**:Follow PSG Project management processes, templates and tools for budgets, project paths, tracking, and reporting. Manage project scope which includes defining and documenting scope at the outset of all projects, monitoring throughout the life of the project and reporting any deviations to Management and clients. Create detailed project paths against approved timeline detailing all project milestones, deliverables and client review points. Create and manage work plans and schedules as required to support the project path.
- **Budget Management**:Create budgets based on statements of work at the outset of a project and confirm with Management including contract resources, rate and contracts. Actively manage time and expenses against the budget toward an established target margin.
- **Client Relationship Management**:Act as a primary interface to the client, vendors, and other resources associated with the projects assigned; maintain partnerships with existing clients and build relationships with new clients.
- **Organization**:Oversee the creation and accuracy of project invoicing, submit invoices for client billing purposes on a monthly basis; approve expenses received related to the project in accordance with budgets and contracts.

**WHAT **_**YOU**_ **BRING TO OUR TEAM**
- Excellent communication skills in person, on the phone, and in writing in English (bilingual French an asset)
- Detail oriented and superior organizational and time management skills
- Experience managing projects successfully to budget and timelines
- Ability to work efficiently under tight deadlines, manage multiple projects simultaneously
- Ability to problem solve appropriately as needed
- Ability to work in a team environment and work independently
- Demonstrated leadership skills with the proven ability to hold others accountable
- Strong customer service and client relationship building skills
- Flexibility, open-minded attitude, ability to shift priorities with ease

**WHAT **_**WE**_ **OFFER**
- A positive, flexible work environment
- Opportunity to contribute to diverse projects and play to your strengths
- Professional development opportunities and support
- A fun, cohesive team atmosphere
- Summer flex Fridays

**WHAT QUALIFICATIONS ARE REQUIRED**
- 3-5 years experience as Project Manager
- Bachelor’s degree, business focus preferred though not essential
- PMP Certified or willingness to obtain
- Experience in the field of automotive considered an asset

**Salary**: $72,000.00-$86,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burlington, ON L7L 5Z4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- education, training and development (preferred)
- automotive (preferred)
- 3-5 Years Project Ma

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