IT Delivery Manager

3 months ago

Burlington, Canada Aquiform Full time

About Us:
VODA Backyard & Leisure Group is Canada's premier provider of backyard leisure products, operating through three key business units: Aquiform Distributors, Club Piscine, and Pool Supplies Canada. As a leader in the pool, spa, and patio furniture industry, VODA offers a comprehensive range of products and services across multiple channels, including wholesale distribution, franchising, B2B and B2C commerce. With an unmatched national footprint and Canada-wide distribution capabilities, the company serves a diverse customer base of distributors, retailers, dealers, and consumers.

Role Overview:
Key Responsibilities:

- Lead and manage project teams to successfully deliver IT services and solutions according to business requirements.
- Oversee the full lifecycle delivery of B2B, B2C, and technology solutions, ensuring projects are completed on time, within scope, and on budget.
- Build and maintain strong relationships with clients, managing expectations and ensuring client satisfaction throughout project delivery.
- Ensure the delivery framework is consistently applied across all project teams.
- Work closely with stakeholders and product owners to align project goals with business objectives.
- Implement mechanisms to monitor and manage delivery activities, addressing any risks or issues that arise.
- Develop and implement continuous improvement plans for project deliveries and services.
- Provide transition support and lead change management efforts during project execution.
- Identify, assess, and mitigate risks to ensure successful project outcomes.
- Create, review, and estimate costs and benefits for new business and technology initiatives.

Required Experience and Skills:

- 3+ years of experience in project management within a retail or e-commerce environment.

Strong understanding of IT technologies and how they align with business needs.
- Proven experience managing the full project lifecycle for delivering technology solutions.
- Knowledge of service delivery frameworks and service management principles.
- Experience in budgeting, cost management, and financial planning within projects.
- Ability to lead and manage project teams effectively, with strong interpersonal and leadership skills.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and drive projects to successful completion.

What We Offer:

- A collaborative and supportive team environment.
- Hybrid position.
- Opportunities for professional growth and career advancement.
- A flexible hybrid work schedule with a blend of remote and office-based work.
- Aquiform is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Aquiform will work to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request._

**Job Types**: Full-time, Permanent

Pay: From $70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- IT project management: 3 years (required)

Work Location: In person

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