Sales Account Manager
4 weeks ago
**JOB OVERVIEW**
The Sales Account Manager is responsible for the management of sales and relationships with new and existing customers. We are looking to add someone to our team who is a lateral thinker, excellent communicator, able to navigate complexity and embrace ambiguity. It is crucial that our Sales Account Managers promote a positive company image through safety, quality, consistency, and professionalism.
**KEY RESPONSIBILITIES**
- Develop and implement sales strategies to maximize growth and profit potential
- Become the main commercial contact with customers
- Develop and implement sales targets and strategies to maximize the growth of the company, while balancing the workload across the facets of our core competencies and overall company objectives
- Meet yearly sales targets as assigned by the Director of Sales
- Provide and present a weekly sales forecast to the Director of Sales
- Present proposals to customers and secure orders through selling value
- Manage customer negotiations when applicable
Increase Industrial Contracting Solutions. market share and sales dollars by:
- Explore opportunities to grow the customer base while retaining existing customers
- Identify opportunities to quote on facility upgrades, integration requirements or any other product offering from Industrial contracting solutions.
- Identify opportunities to quote on the supply of electrical panels & panel equipment across Canada.
- Manage and grow Rolfe’s & Boone Cable division across Canada
- Qualify all opportunities to ensure the effective use of company resources
- Manage and update the sales funnel weekly
- Identify and prioritize new customer development
- Source new income streams
- Sell all marketed products and services in order to meet sales objectives
- Obtain details for quoting and arrange site visits with Estimators
- Work with sales team to maximize the distribution of products and services that meet the needs of customers in the geographic region
- Liaise with Operations Manager and personnel to ensure on-time and accurate delivery of products to customers
- Liaise with quoting personnel to ensure accuracy
- Manage all sales activities as part of a specified sales team within an assigned geographic area
- Report market trends back to the manager
Marketing/Advertising
- Develop and improve on marketing presence
- Increase awareness of product and services offerings among the geographic territory
- Attend industry functions and trade shows
- Implement promotional activities to support sales and team objectives
- Represent Industrial Contracting Solutions. in a professional manner through the use of Corporate Branding and Apparel
- Utilize social selling to further expand Industrial Contracting Solutions. Within the targeted territory
Maintain Customer/Sales Database
- Maintain appropriate and accurate records of all sales activities through CRM
- Document sales activities in CRM
- Track quotes through the sales cycle to close orders through CRM
- Forecast projected sales through CRM weekly
- Track win and loss notes in CRM
Customer Service and Management
- Direct customer needs to specific knowledge within Industrial Contracting Solutions. expertise
- Provide superior customer service, including regular and timely customer follow-ups, quotations and completed work
- Ensure timely remittance of customer invoice payments
- Responsible for managing customer contacts, establishing customer-specific plans and measuring results
- Weekly visits to new and existing customers
- Develop and maintain target accounts for respective sales territory
- Liaise with Project Managers and Customers for all Factory Acceptance Tests FAT/SAT, participate as required
Continuous Development Plan
- Communicate to management new marketing developments and trends in the sales of company and competitor products within the geographic area
- Develop a continuous improvement plan
- Develop a detailed territory plan tracking all weekly meetings and site visits through Outlook
- Develop OEM relationships to acquire installation business
- Develop contacts and relationships with potential strategy partners in similar industries
- Attend and participate in the weekly Sales Meetings as well as any training provided by the Company
Miscellaneous
- Always conduct oneself in a professional manner in alignment with Company values, including but not limited to language use, attire, and workmanship
- In accordance with Company policy and relevant employment legislation, overtime and work outside of regular hours, and being on call may be required at the discretion of the Company
- All other duties as assigned
**Requirements**:
**REQUIRED EXPERIENCE & QUALIFICATIONS**
- You have a post-secondary education
- You have 3 - 5 years of Consultative Sales Experience
- You have successfully completed some form of Sales Training Course
- You have a proven track record of meeting or exceeding sales targets
- You have the ability to cold call
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