Auction Associate

**Who We Are**

Headquartered in Puslinch, Ontario, with a second location in Trenton; Bryan’s Auction Services Ltd. is the home of great deals We're a safe and reliable marketplace that connects a nation of buyers and sellers to delivery a winning experience. Dating back to our first auction in 1972, Bryan’s has evolved from small in-person auctions to a trusted online platform that makes buying and selling effortless and efficient. By offering a seamless end-to-end transparent process, Bryan’s has grown into a well-recognized and respected business in the industry with a steady history of growth and profitability providing winning experiences for everyone.

But beyond what it says on our website, like our founder Bryan Lillycrop and his son Ken, we are passionate not only about helping clients manage the asset transition process and buyers find great deals, but about creating a collaborative and diverse working environment that supports the personal and professional growth of each of our team members.

**The Opportunity**

We are seeking a customer-service focused Auction Associate who will be responsible for inventorying consigned items, merchandising the auction floor, providing exceptional customer service, and delivering on the winning experience for clients and customers.

**The Ins and Outs of the Job**

Reporting directly to the Site Manager, the Auction Associate is directly responsible for:

- Receiving consignment items from clients, completing inventory intake procedures, and assigning consignor and lot numbers
- Following data entry and picture-taking processes for each item
- Ensuring that information entered in the database is accurate and consistent,
- Maintaining accountability for all information (consignor numbers, inventory numbers, etc.)
- Participating in data entry audit procedures to verify descriptions and photos to ensure accuracy before bidding opens
- Attending staff training sessions to keep up-to-date on new data input methods and photo requirements
- Identifying lots for optimum sales
- Setting up building layout and floor plans for easy and safe viewing, and to maximize returns
- Ensuring the building is clean and set up for viewing.
- Assisting customers to find items during viewing, answering questions about auction items and processes
- Planning and tracking storage of warehouse-related consignment for future and past auctions
- Participating in load-out procedures, assist customers with loading when necessary
- Continually increasing and expanding upon your knowledge by maintaining in-depth product knowledge, changes to industry trends, and best practices relevant to your position.
- Carrying out out tasks in inclement weather conditions safely and efficiently.
- Working according to the Ontario Occupational Health and Safety Act and Bryan’s health and safety policies and procedures.
- Performing all duties with careful consideration to safeguard your health and safety, and that of your coworkers.
- Completing other duties as assigned.

**Who You Are**

A dependable inventory and warehouse professional, you:

- Are comfortable working in a team environment, but can execute independent work with ease.
- Are tech savvy and can use inventory software on a laptop and smart phone
- Are detail-oriented and understand that the little things often leave the biggest impression with customers.
- Thrive in a fast-paced environment where no two days look exactly the same.
- Are highly organized and able to prioritize in order to manage your time and resources effectively.
- Are safety-conscious and work in a way that protects you and your peers.

Your education and career path are likely to have culminated in:

- Completion of high school, or equivalent life experience
- 1-3 years inventory experience (auction industry preferred)
- 1+ years retail merchandising experience
- Solid customer service skills as well as verbal and written communication abilities
- Forklift experience
- Impeccable attention to detail

While we’re not necessarily looking for someone who fits every one of these criteria, the person who will be successful in this role will likely meet the majority of both the hard and soft skills. Values play an important role in ‘how’ the business is managed and the behavioral competencies measured across the organization include contributing to a safe and healthy work environment, client and customer focus, dignity and respect, diversity and inclusiveness, accountability, and social responsibility.

**The Interviewing Process**
- An in-person interview with the Site Manager and Human Resources Manager (you’ll also have a chance to tour our facility)
- Professional reference checks

**The Compensation Package**

You will be rewarded for a job well done with a/an:

- Hourly that accurately reflects what you bring to the role, starting in the $21-23/hour range depending on experience
- Competitive vacation and additional paid time off package
- Group insuranc