Data Analyst

6 months ago

Toronto, Canada Gorgias Full time

Everything we do is for our customers, and we’re currently serving over 12,000+ ecommerce merchants, including : Steve Madden, Timbuk2, Decathlon, and Sports Illustrated. They love us for our innovative product, our focus on their ecommerce needs, and, of course, our lightning-fast customer service response time.

We raised $25 million in our Series B round in December 2020 and $30 million in our Series C round in 2022. We more than doubled in size in every meaningful way: annual recurring revenue, the size of our customer base, and the size of our Gorgias team, for starters.

We’re still growing fast and looking for new teammates who want to grow with us.

**About the Team**:
Our Data Analytics team is a **cross-functional team** that works hand-in-hand with all of the other teams at Gorgias (Marketing, Partnerships, Sales, Success, Support, Product and Engineering).

Our core mission is to maximize Gorgias’s impact by empowering our stakeholders to make data-backed decisions by providing them with accurate data & assisting them in driving insights.

The team itself is composed of two main sub-teams:

- ** Business Intelligence**: partners with the rest of the company by providing ROI driven insights and recommendations, and by giving them the data resources needed to achieve goals. The team consists of 8 members, specializing in two key areas of expertise: product analytics, and holistic business insights.
- ** Analytics Engineering**: responsible for the management and maintenance of the Data Platform, including all data pipelines and assets. Their primary goal is to ensure that accurate and easily accessible data is provided at scale to end users.

**About the Role**:
You will join our Business Intelligence team and become a **strategic data partner & advisor for our leadership team,** mostly working on cross-functional Go-To-Market and Finance topics.

Your mission will be to **unlock and maximize new opportunities** as well as **solve cross-functional challenges**, by delivering ROI-driven analyses and recommendations that will have a long-term impact on the business and influence our roadmap

You will be joining Sol (based in Toronto), our team expert on GTM and Finance topics, while the rest on the team is mostly focused on product-oriented initiatives. There’s plenty of business challenges to resolve, data insights to provide to drive more revenue, **come join the team as a key internal data consultant for Gorgias**

**What You’ll Do**:

- Serve as a **strategic thought partner and help solve key challenges** for all Go-To-Market motions such as attribution & channel performance, ARR prediction & forecast, funnel analysis, etc.
- Measure **ROI** on GTM investments & initiatives and **give proactive insights on growth and potential risks based on business trends** (ex: health of leads pipeline, funnel challenges, improving close rate, etc) and communicate them back to the executive team.
- In Toronto, you will be working closely with 2 members of the exec team: our CMO and our CRO.
- ** Identify levers of growth and retention** for our customer base through experimentation, descriptive statistics and predictive models.
- Further GTM’s understanding of levers that deliver business outcomes through thought leadership, new measurement solutions (ex: Marketing Mix Modeling) and identification of leading indicators through correlation analysis.
- ** Define, standardize and communicate key GTM metrics** (e.g. LTV) across the Go-To-Market & Finance teams to ensure **alignment of business objectives** and **business performance monitoring.
- Maintain & improve a shared source of truth data foundation & reporting to **answer strategic and tactical business questions in an efficient and scalable way.**

**Who You Are**:

- You have 4+ years of hands-on experience working with data.
- You have previous B2B/SaaS or consulting experience.
- You are **very data-driven**, with **strong problem-solving skills**: you have experience analyzing complex, large-scale data sets to make decisions based on data.
- You are **proficient in SQL** and have technical experience with analytical & visualization tools like Periscope, Tableau or similar.
- You are comfortable in **dynamic & fast-moving work environment** and able to switch gears as necessary.
- You are **resilient to stress and strive for excellence**: things can move fast and we have ambitious goals for the next 4 years
- You have **strong synthesis and communication skills**: cross-team communication is at least as important as analytical skills as you’ll often partner with less technical teams to transform insights into action items
- You are **autonomous** and have a **growth mindset**: you proactively evaluate your own performance and actively seek opportunities to develop your skills
- Knowledge of dbt is a plus.
- Knowledge of A/B testing / experimentation is a plus.
- 5-week vacation (We follow each country's appropriate PTO Laws)
- Paid sick

  • Data Analyst

    3 months ago

    Old Toronto, Canada ECF Data, LLC Full time

    CPA Ontario is hiring for the Enterprise Architecture team. The Data Analyst will collaborate with cross-functional departments to provide actionable insights, and is responsible for data extraction and analysis, report and dashboard development, and providing performance insights.In this role you can expect to have the responsibilities: Work with IT,...

  • Research Analyst, Data

    5 months ago

    Toronto, Canada International Data Group, Inc. Full time

    Overview: - Do you want to be part of a dynamic team in a fast-paced exciting industry? You can make an impact by joining IDC Canada._ IDC Canada is looking for a **Research Analyst **to join our Data and Analytics team on a full-time basis for a permanent opportunity. Reporting to the Research Manager of IDC Canada’s Market Insights and Analytics,...

  • Data & Analytics Analyst

    6 months ago

    Toronto, Canada International Data Group, Inc. Full time

    Overview: IDC Canada is seeking a **Data & Analytics** **Analyst** to join the consumer devices team. In this role, you will have the opportunity to work on several of IDC’s consumer device programs, including wearables, AR/VR, smart home, personal computing devices like PCs and tablets, and mobile phones. Having familiarity with or expertise in the...

  • Senior Business Intelligence Data Analyst

    2 weeks ago

    Old Toronto, Canada ECF Data, LLC Full time

    Job SummaryWe are seeking a highly skilled Senior Business Intelligence Data Analyst to join our team at ECF Data, LLC. As a key member of our data analytics department, you will play a crucial role in driving business growth and decision-making through data-driven insights.

  • Product Analyst

    6 months ago

    Toronto, Canada NTT DATA Full time

    Company Overview: Req ID: 282085 We are currently seeking a Product Analyst to join our team in Toronto, Ontario (CA-ON), Canada (CA). - Need a product analyst to provide the following... - Data analysis document - Requirements gathering & use case documentation - Epics, User Stories, & Acceptance Criteria - Product Roadmap - Backlog & Work Item...

  • Market Data Administrator

    8 months ago

    Toronto, Canada S4 Market Data Full time

    Summary: **Responsibilities**: - Handle day-to-day administrative inquiries from internal business units and our lead analysts, including but not limited to; entitlement requests, moves/adds/changes requests, inventory management, procurement/legal approval, expense allocation, and invoices reconciliation. - Keep an updated inventory of contracts, services,...

  • Data Analyst

    6 months ago

    Toronto, Canada CB Canada Full time

    Data Analyst On behalf of our client in the Banking Sector, PROCOM is looking for a Data Analyst. Data Analyst – Job Description The main function of a Data Analyst is to coordinate changes to computer databases, test, and implement the database applying knowledge of database management systems A typical Data Analyst is responsible for planning,...

  • Salesforce Product Analyst

    6 months ago

    Toronto, Canada NTT DATA Full time

    **Req ID**: 281325 We are currently seeking a Salesforce Product Analyst to join our remote team. **Position Overview**: As a Product Analyst, you will play a crucial role in understanding and interpreting customer data to uncover needs and opportunities. This position involves working closely with Product Managers, Product Owners, and cross-functional...

  • Product Analyst

    5 months ago

    Toronto, Canada NTT DATA Full time

    **We are currently seeking a Product Analyst to join our team in Toronto, Ontario (CA-ON), Canada (CA). and ONSITE/HYBRID** Job Description: Need a product analyst to provide the following... - Data analysis document - Requirements gathering & use case documentation - Epics, User Stories, & Acceptance Criteria - Product Roadmap - Backlog & Work Item...

  • Data Analyst

    2 months ago

    Toronto, Canada Atlantis IT Consulting Full time

    Role: Data Analyst Location: TORONTO, ONTARIO Description: Analyze and document data sources, transformation, metadata attributes, sourcing.write, validate data quality rules, triage defects. Data Analyst with Payment Domain experience Ability to analyze and document data sources, transformation, metadata attributes, sourcing. Ability to write, validate...

  • Data Analyst

    6 months ago

    Toronto, Canada Atlantis IT group Full time

    **Hello ,** **Hope you are doing good..!!!** **Role **:Data Analyst** **Location : Mississauga, ON**(hybrid),3days office** **Duration : Contract** Role name: Data Analyst Role Description: Managing Data Analyst role, Compare data and match against the requirement. Analyzing various source of data and compare with target data. Responsible & accountable...

  • Systems Analyst

    6 months ago

    Toronto, Canada NTT DATA Full time

    **Req ID**: 274530 We are currently seeking a Systems Analyst - Must be bilingual English and French - Remote Position to join our team in Toronto, Ontario (CA-ON), Canada (CA). **How You'll Help Us** As a **System Analyst** you will use your wide array of knowledge to gather and develop business requirements, translate those requirements into system...

  • Product Analyst

    5 months ago

    Toronto, Canada NTT DATA Full time

    Company Overview: Req ID: 279965 **We are currently seeking a Product Analyst to join our team in Toronto, Ontario (CA-ON), Canada (CA). and ONSITE/HYBRID** **Job Description**: Need a product analyst to provide the following... - Data analysis document - Requirements gathering & use case documentation - Epics, User Stories, & Acceptance Criteria - Product...

  • Data Analyst

    6 months ago

    Toronto, Canada Atlantis IT group Full time

    **Job title: Data Analyst** **Location: Mississauga, ON** **Duration: Long Term Contract** Role Description: Managing Data Analyst role, Compare data and match against the requirement. Analyzing various source of data and compare with target data. Responsible & accountable for doing requirement gathering and creation of high level and detailed technical...

  • Data Analyst

    2 months ago

    Toronto, Canada Atlantis IT group Full time

    **"Role name**: Data Analyst **Location**: Toronto, ON | Hybrid **Role Description**: analyze and document data sources, transformation, metadata attributes, sourcing.write, validate data quality rules, triage defects. **Competencies**: Data Concepts & Data Modelling, SQL Server 2012 Development **Experience (Years)**: 6-8 **Essential Skills**: Data Analyst...

  • Data Analyst

    2 months ago

    Toronto, Canada Atlantis IT group Full time

    Position: - Data Analyst location: - Toronto, Ontario hybrid poisition **Role Description: analyze and document data sources, transformation, metadata attributes, sourcing.write, validate data quality rules, triage defects.** **Competencies: Data Concepts & Data Modelling, SQL Server 2012 Development** **Experience (Years): 6-8** **Essential Skills:...

  • Data Analyst

    2 weeks ago

    Toronto, Ontario, Canada LinkGraph Full time

    About the RoleAt LinkGraph, we are seeking a highly skilled Data Analyst to join our team. In this role, you will play a key part in driving our growth by leveraging your expertise in statistical modeling and machine learning algorithms.As a Data Analyst, you will collaborate with our cross-functional teams to identify business problems that can be solved...

  • Data Analyst

    6 months ago

    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Data Analyst **Position Type**: Regular - Full-Time **Position Location**:Toronto HQ **Requisition ID**: 25681 We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. For the last 65 years as a family-owned business, our purpose has always been and continues to be...

  • Data Analyst

    5 months ago

    Toronto, Canada Technical Standards and Safety Authority (TSSA) Full time

    **About Us**: Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, TSSA is a self-funded, not-for-profit organization that employs approximately 450 staff across Ontario. The roles within the TSSA are as diverse as the province we serve....

  • Data Analyst

    5 months ago

    Toronto, Canada CAPREIT Full time

    : **Reports to: Associate Director, Data Analytics and Insights** **Position Summary**: This position is responsible for assisting the Associate Director, Data Analytics and Insights to build a suite of analytics solutions to achieve the organization’s strategic goals and objectives. The Data Analyst takes ownership of the analytics solution and upholds...