Security Access Administrator

3 weeks ago


Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:Access Administrator

**Dept/Health System**:Security Operations

**Posting ID**:2023-32773

**Role Level**: Admin Clerical AC02; $20.15-$25.19

**Number of Vacancies**: 1

**Status**:Permanent Full-Time

**Site**: Credit Valley Hospital

**Hours of Work/Shifts**:Monday to Friday, 0900-1700HRS

**Posted**:April 25, 2023

**Internal Deadline**:May 2, 2023

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission:
**A New Kind of Health Care for a Healthier Community**

Our Values:
**Compassion, Excellence, Courage**

Our Goals:
**Quality, Access, Sustainability**

Our Enablers:
**People, Education, Innovation, Research**

**General Responsibilities**:

- Create ID badges for all staff
- Issue and troubleshoot access requests
- Perform administrative tasks
- Create and maintain cardholder groups
- Conduct supply audits
- Perform internal audits as requested to ensure compliance with Security policies and guidelines
- Attend orientations to facilitate ID badges
- Maintain key management systems across sites
- Communication with internal THP stakeholders for high-priority tasks
- Provide recommendations for overall improvement of the ID badge process
- Assist Systems Coordinator with troubleshooting ID badging equipment
- Assist in training new hire security staff on ID badging functions
- Address and troubleshoot phone and walk-in requests
- Generate reports for compliance purposes
- Provide ongoing guidance and support to staff
- Other special duties/ projects as assigned

**Qualifications**:

- High-school diploma, post-secondary education preferred
- Previous administrative experience required
- Working knowledge of photo ID cameras, printers, and badging system configuration
- Working experience with Genetec Security Centre preferred
- Ability to investigate, recommend action, and respond to complaints
- Ability to work independently, and remain calm under stress
- Effective communication and interpersonal skills
- Superior organizational and multi-tasking skills
- Strong problem solving and critical thinking skills
- Work cooperatively with others in a team environment
- Ability to work under pressure, prioritize, concentrate for long periods of time
- Strong work ethic and high standards of professionalism
- Flexibility to travel between THP sites- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
- Trillium Health Partners is identified under the French Language Services Act._

**_



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