Equipment Rental Counter Person

3 months ago

Victoria, Canada VI Rentals Full time

**RENTAL / COUNTER CLERK**

**Duties will include, but are not limited to, the following**:

- Process rental quotations, reservations, contracts, and invoices in complete compliance with company policies and procedures
- Establish new rental and sales accounts by serving walk-in and phone-in customers.
- Negotiate prices on equipment rentals and contractor supplies in compliance with company pricing policies.
- Check out and demonstrate equipment for customers and educate customers about proper equipment use.
- Co-ordinate and track daily equipment deliveries and pick-ups, dispatch delivery trucks and manage customer expectations regarding delivery / pick-up service.
- Maintain a clean and presentable showroom, ensure sufficient stock is displayed and properly priced.
- Assist with Accounts Receivable calls for cash accounts.
- Monitor supplies and inform Administrative Clerk when/if supplies are needed.
- Assist customers with the loading and unloading of rental equipment as required.
- Provide exceptional customer service.
- **Other duties will be assigned as needed**_
- Demonstrated ability to work both independently and within a team environment.
- Demonstrated ability to organize and independently manage workload with the flexibility required to account for changing priorities, tight deadlines, volume of work, and available resources.
- Proficient knowledge of Microsoft Office Suite required, strong computer and typing skills, knowledge of Texada / Systematic software is an asset.
- Knowledge of construction equipment and industry is an asset; sales experience is an asset.
- Proven track record of strong attention to detail and safety.
- Pleasant and calm demeanor with a proven ability to work under pressure and manage conflict appropriately.
- Punctual, reliable, and personable.

**Working Conditions**:

- Frequent lifting up to 10lbs., occasional lifting up to 25lbs., seldom lifting up to 50lbs.
- Exposure to bright light, loud noise, dust, gas, or fumes.
- Activities requiring handling and grasping with the hands when restocking shelves, unloading equipment, and demonstrating equipment use.
- Ability to bend, kneel, and work with arms raised for prolonged periods of time.

Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day.

**MONDAY TO FRIDAY - NO WEEKENDS**

Benefits including life insurance, paramedical services, dental and RRSP matching available after probation period.

**Job Types**: Full-time, Permanent

**Salary**: $26.00-$32.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- On-site parking
- Store discount

Day range:

- Monday to Friday
- No weekends

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift
- Day shift

**Education**:

- Secondary School (preferred)

**Experience**:

- rental equipment: 3 years (required)
- Customer service: 1 year (required)
- Rental Software: 1 year (required)

**Language**:

- Fluent English (required)

**Location**:

- Victoria, BC V9B 6H4 (required)

Ability to Commute:

- Victoria, BC V9B 6H4 (required)

Work Location: In person

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