Child Minding/youth Program Worker

3 weeks ago

Medicine Hat, Canada Medicine Hat YMCA Full time

**Position Title**: Child Minding/Youth Program Worker

**Reports To**:HFA Programing Manager

**Pay Grid**:$15.00/hour

**Department**:Health Fitness and Aquatics

**Hours**:Evenings and Saturday mornings

**Our Culture**:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day, demonstrating our values in action.

**We** **do the right thing.**

We are caring, respectful, honest, and responsible in all that we do.

**We** **put people first.**

We believe in each other - honouring our strengths, diversity, perspectives, and passions.

**We keep our promises.**

We do what we say we will do.

**We lead by example.**

We are courageous, speaking with conviction and always willing to listen and collaborate.

**What qualifications are we looking for?**

At the YMCA of Medicine Hat, we strive to ensure our employees are a good fit based on their strengths, interests, and future goals.
- Exceptional customer service skills
- Ability to act professionally in all situations, representing the YMCA according to its core values.
- Able to deal with difficult situations and complaints with confidence.
- Excellent communication, organization, and time management skills
- Evidence of a clear Police Record Search (with Vulnerable Sector Check only if working with children), within the last six months
- Cover letter and resume

**What does this role look like at the YMCA of Medicine Hat?**

This position is responsible for providing childminding and youth programing services to children that access the YMCA facility while demonstrating all YMCA values.

**The responsibilities and duties of this role will include but is not limited to**:
**Customer Service**
- Be committed to exceptional customer service and member engagement.
- Have positive interactions with members throughout the building; never just walk by a member.
- Identify and create opportunities to enhance each and every person’s YMCA experience.
- Be knowledgeable about all YMCA services and programs.

**YMCA Values**
- Demonstrate and promote a personal understanding of and appreciation for the mission, vision, and values of the YMCA and its programs and services.
- Demonstrates appropriate behaviors in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.

**Teamwork**
- Work effectively within the Health Fitness and Aquatics team, contributing to its overall success by:

- Promoting the YMCA’s annual Strong Kids Campaign
- Promoting and/or attending YMCA events
- Contributing to a positive and healthy workplace culture
- Other duties to assist the team, as assigned.
- Aid in the training of all new childminding and youth programing staff and volunteers
- Coverage for Birthday Parties and Special Events as required.
- Work Seasonal Day Camps throughout the year.
- Work in a team environment to achieve optimal collective results.
- Develop and maintain smooth cooperative working relations with all staff and volunteers.

**SAM Standards**
- Ensure all department areas conform and meet YMCA SAM 2.1 standards and expectations.
- Complete daily cleaning tasks and checklists
- General cleaning as required around the facility.

**Interpersonal/Communication Skills**
- Submit any comments/complaints to the appropriate staff for follow-up.
- Be accessible and available to respond to concerns/issues as required.
- Communicate a large quantity of information clearly and concisely in person and over the telephone by understanding the organizational structure of the YMCA Medicine Hat

**Quality of Work**
- Providing a safe and positive environment at all times where children/youth can learn, develop skills and make new friends.
- Implementing and facilitating child/youth programs, as outlined by HFA Program Manager, ensuring programs meet established goals and targets.
- Care for children by engaging children in play and offering age-appropriate activities (prepare and set-up craft and other art program(s) for children)
- Working collaboratively to assist in the development of a program schedule and offering that meets the needs of YMCA members and the community.
- Collecting statistics as required for all child/youth programming, as directed by the HFA Program Manager
- Attend all staff training and YMCA staff meetings.

**Compliance with Legislation and YMCA Policies and Procedures**
- Adherence to the following at all times:

- YMCA Child Protection and Operational Policies and Procedures
- Public health and safety regulations
- Occupational Health and Safety
- Ensure all necessary health and safety procedures are adhered to (preventative check of toys/equipment, fire safety, emergency and accident procedures, cleaning practices, etc.)

**Work Environment and Physical Demands**
- Work in loud noisy environment
- May b

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