Team Assistant

3 weeks ago

Mississauga, Canada Home and Community Care Support Services Full time

**Job Description**:
Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.

As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.

**We are currently recruiting for a permanent full-time role on our Access Care Team. The schedule will be three 12-hour shifts per week (9 am to 9 pm), with a requirement to work every other Saturday and Sunday. During the 6-month probation period, this role will be working on-site at our Mississauga office. Following probation, it will be a hybrid position rotating between working on-site and from home.**

What will you do?
- Provide administrative support services to Care Coordinators
- Process new referrals, and orders for services, supplies and equipment
- Process and assist in managing confidential patient records
- Enter, update and maintain a high volume of patient data in the electronic database
- Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate

What must you have?
- A Grade 12 diploma (minimum)
- 2+ years’ related office experience
- Accurate keyboarding/data-entry skills
- Proficiency with database software, MS Word and Excel
- Excellent organizational skills and ability to work with mínimal supervision
- Advanced multi-tasking skills, with the ability to meet performance and service goals
- Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
- Excellent oral and written communication skills

What would give you the edge?
- A college diploma in the health or social services field, or business/office administration
- Familiarity with medical terminology, and office administrative procedures/concepts
- Knowledge of LHIN services
- Ability to speak French or another second language

Who we are

Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.

**Home and Community Care Support Services Mississauga Halton **employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.

Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.**_
We are committed to a culture that values diversity and inclusion._

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