Chief Communications Officer

2 weeks ago


Toronto, Canada City of Toronto Full time

**Job ID**: 34846

**Job Category**:Communications & Marketing

**Division**:Strategic Public & Employee Communications

**Work Location**:CITY HALL, 100 Queen St W, Toronto

**Job Type & Duration**:Full-time, Permanent

**Affiliation**: Non-Union

**Salary**:$203,048 - $258,736, TM1583, Wage Grade 12

**Shift Information**: Monday - Friday, 35 hours/weeks

**Number of Positions Open**: 1

**Posting Period**: 13-JAN-2023 to 29-JAN-2023

**Chief Communications Officer**
- Recognized as one of Greater Toronto’s Top Employers for 2023, the _
**_City of Toronto_**:

- promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability and fairness, and we embrace the diversity of the people we work with and serve._
- Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. In a workplace where growth is fostered and diversity is celebrated, a team of approximately 35,000 employees is the driving force behind the City of Toronto’s ability to provide programs and services to residents, businesses and visitors to this community._
- The _
**_Strategic Public and Employee Communications (SPEC) Division_**:

- is responsible for communicating these programs and services to the public and City staff. SPEC is currently modernizing the model through which it delivers effective marketing and communications. Through a centralized, centres of excellence approach that nurtures growth and opportunities for its staff, SPEC will focus on proactive storytelling that puts the City and its divisions - as partners - at the centre. Integrated communications and marketing activities will align with the broader organizational strategy and drive measurable impact._

**We are looking for a politically and media savvy Chief Communications Officer to join our senior leadership team.**

The Chief Communications Officer will oversee all centralized communications functions for the City of Toronto, including partnerships, digital engagement, public education, marketing and creative, setting overall strategy and key performance indicators to ensure a future-focused and visionary strategic communications service presence for the organization - the largest employer in Toronto.

In this position, you will set the overall strategic direction of the Strategic Public and Employee Communications Division by establishing divisional goals, short-term and long-term objectives and priorities that are aligned with strategic planning initiatives and financial targets of the City of Toronto and Council priorities. In this high-profile and fast-paced role, you will work closely with the Mayor's Office, the City Manager, the Senior Leadership Team, the Corporate Leadership Team, as well as Executives, City Council, City Agencies and corporations and senior officials from other orders of government.

Joining the Division in the midst of the transformation, you will oversee the reorganization of the Division and provide leadership for structural changes, expert leadership in the development, implantation and maintenance of a centralized strategic communications function to ensure aligned messaging to the public, effective use of resources and timely and effective communication to all stakeholders.

You will lead, interact with, and benchmark other City programs, and senior federal, provincial and municipal officials. You will recommend and administer the annual budget for the Division, ensuring that Division expenditures are controlled and maintained with approved budget limitations, and develop and implement the City's strategic communications plan, ensuring input and collaboration from senior management and key stakeholders.

You will lead the City's emergency and major incident communications and respond to rapidly evolving situations in a fast-paced environment where you may be responding to major events, incidents, or emergencies in real-time, as required. Your team's responsibilities include organizing press conferences, technical briefings and providing onsite media relations, as required, as well as preparing City spokespeople for media interviews and public appearances and managing an effective media training program.

Often, you will be acting as the primary corporate media spokesperson and should be comfortable speaking on behalf of the City in various media outlets.

An industry expert, you will lead the strategy and direction of the City's digital channels with leadership and oversight of the City's corporate social media channels, lead and oversee the growing advertising funct



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