Distribution Center Manager

3 weeks ago

Terrebonne, Canada Rona Inc. Full time

At RONA inc., over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe's, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, and to grow and evolve within our family—one of the best employers in Canada according to a recent Forbes survey—we could be perfect for each other.

**Our expectations**:
Under the direction of the Eastern Canada Distribution Director, the Distribution Center Manager manages daily operations in a small to medium-sized Distribution Center with up to 50 employees. The incumbent is responsible for the team’s performance and execution of all operations functions at the facility, including develop and execute daily and weekly operational plans; meet and exceed customer service requirements; maximize quality, throughput, and productivity for the facility; manage a diverse employee population; nurture positive employee relations, with a focused, safe, and productive work environment; and ensure all corporate policies and procedures are adhered to and short and long-term plans are implemented.
- **Location**: Terrebonne Distribution Center

**Your role**:

- Develop and execute daily, weekly, and yearly operational plans that meet or exceed customer service level expectations while achieving maximum operating efficiency
- Coordinate all activities to staff, organize, and direct Distribution Centre operations to effectively manage the receipt, storage, loading, and shipment of products to stores
- Partner with regional support staff to ensure effective utilization of Distribution Centre resources
- Communicate effectively with the management team regarding business objectives, safety issues, current issues, upcoming events, and demands for the day
- Develop, analyze, and recommend operational and systemic improvements to meet current and future service, throughput, and cost
- Ensure operational components of Distribution Centre budget are met
- Develop and implement short and long-range staffing plans based on productivity objectives and forecasted volume requirements
- Recruit, hire, train, develop, and retain effective shift management teams
- Ensure Supervisors live by our 5 core behaviours and follow the expectations
- Mentor, monitor, and develop Supervisors’ performance
- Set their team up for success; achieve or exceed key performance indicators, as well as safety, performance, and budget targets
- Participate in and action succession planning
- Ensure all safety policies and procedures are implemented and observed, and that equipment and work areas are neat, clean, and well organized
- Perform daily inspections of the physical condition of the distribution centre and equipment, direct needed maintenance and/or repair, and execute regular physical monitoring of inventory in overflow sites
- Forecast inventory levels to make sure to have the required capacity to maintain the receiving flow. If needed, escalate to the appropriate teams to determine strategies to maintain efficient flow to stores

**The qualifications we are looking for**:

- Bachelor’s degree or equivalent experience
- Minimum of 5 years of progressive management experience leading small to medium volume Distribution Centre environment
- Ability to develop and lead a high-performing team (previous experience in managing Supervisors, mandatory)
- Ability to build rapport and trust with others
- Strong communication skills with all levels of the organization
- Able to effectively lead projects from inspection to implementation
- Ability to make solid decisions quickly based on limited information and changing conditions
- Analytical and troubleshooting skills to resolve complex problems; creative problem-solving
- Experience with WMS Software
- Effectively prioritizes work and time management skills
- Proven record for complying with safety requirements, and ability to build a culture of safety among subordinates and peers

**Your benefits of working for RONA inc.**:
By joining the RONA inc. family, you’ll enjoy many benefits, such as:

- Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA inc. locations)
- Benefits: group insurance, retirement savings plan, annual bonuses, student inc

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