Content Technician

6 months ago

Red Deer County, Canada Paul Davis of Red Deer Full time

**What does a Cleaning Technician with Paul Davis do?**
- Responsible for cleaning customers’ contents removed from a loss.
- Responsible for equipment tracking, maintenance, and upkeep
- Assist with the completion of supply orders for the contents division
- Submit daily time sheets and code job hours to the supervisor
- Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
- Complete cleaning processes for both contents and structural damage assigned jobs
- Completion and filing of documentation on contents and laundry jobs
- Complete notes of assigned jobs in our primary operating system (RMS)
- Take photos of jobs assigned at the start, completion, and throughout the process
- Keep equipment clean and organized in the shop
- Responsible for unloading trash in assigned areas
- All other duties as assigned
- Be empathetic and show a sense of urgency while communicating through modern technology

**Competency - Knowledge, Skills, and Abilities**:

- Knowledge of technology (iPhone, iPad), computer skills
- Customer Service Skills
- Communication skills via phone and face to face
- Ability to learn and operate our primary operating systems: RMS and QuickTime,
- Ability to create documents
- Ability to work independently
- Ability to work in a team
- Ability to complete work on multiple jobs within the same time frame
- Ability to participate in an on-call schedule
- Ability to work within hazardous environments safely
- Ability to safely operate hand and power tools
- Maintain a level of confidentiality
- Ability to follow and represent Paul Davis culture through our company Vision, Mission, Values, and 10 Serving Basics

**Required Education and Experience**
- Customer Service Experience
- Experience with content processing procedures or manual labor positions or equivalent schooling

**Team Compensation and Benefits**:

- Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
- Cross-training opportunities to advance your career
- Paid training
- Referral program
- Great culture and team dynamic
- Hourly pay: based on experience and certifications

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