Content Technician

6 months ago


Red Deer County, Canada Paul Davis of Red Deer Full time

**Essential Duties/Responsibilities**
- Responsible for cleaning customers’ contents removed from a loss.
- Responsible for equipment tracking, maintenance, and upkeep
- Assist with the completion of supply orders for the contents division
- Submit daily time sheets and code job hours to the supervisor
- Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
- Complete cleaning processes for both contents and structural damage assigned jobs
- Completion and filing of documentation on contents and laundry jobs
- Complete notes of assigned jobs in our primary operating system (RMS)
- Take photos of jobs assigned at the start, completion, and throughout the process
- Keep equipment clean and organized in the shop
- Responsible for unloading trash in assigned areas
- All other duties as assigned

**Competency
- Knowledge, Skills and Abilities**:

- Knowledge of technology (iPhone, iPad), computer skills
- Customer Service Skills
- Communication skills via phone and face to face
- Ability to learn and operate our primary operating systems: RMS
- Ability to create documents
- Ability to work independently
- Ability to work in a team
- Ability to complete work on multiple jobs within the same time frame
- Ability to participate in an on-call schedule
- Ability to work within hazardous environments safely
- Ability to safely operate hand and power tools
- Maintain a level of confidentiality
- Ability to follow and represent Paul Davis culture through our company Vision, Mission, Values, and 10 Serving Basics

**Physical Requirement**:

- Must be able to stay in a stationary position up to 25% of the time within a vehicle.
- Constantly moves about job sites
- Constantly positions self to move about job sites; stairs, walkways, crawl spaces
- Occasionally ascends and descends a ladder to complete jobs
- Frequently will lift up to 50lbs
- Ability to safely operate a company vehicle


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