Relief Dealer Supervisor

4 days ago

Delta, Canada Cascades Casino Full time

**Job Type: Relief**

**The Gateway to Your Future**
You have mastered the art and technique of table games, and now you're ready to challenge yourself and take charge with this leadership opportunity in motivating your team to keep the excitement alive and anticipation rolling. As a Dealer Supervisor, you will supervise the smooth functioning of the game while inspiring your team to deliver their best. Thrive in an exciting career with ongoing training and leadership programs in the gateway to your future. Discover an employer that values your vision, work ethic, and skills.

**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Supervise and mentor dealers, providing instruction, assigning duties, and evaluating performance.
- Ensure excellence in customer service and collaborate with the casino team.
- Monitor table floats and determines the outcomes and game irregularities.
- Stay on top of company policies and procedures, provincial and local regulations for casino operations.
- Participate in casino and marketing initiatives and promote events.

**What You Bring**
- A natural leader who leads by example and encourages collaboration, enthusiasm, and engagement.
- Proactive in preventing and resolving high-pressure situations with ease.
- Detail-focused with exceptional time-management and multitasking skills.
- Enjoy working flexible hours, including evenings and weekends.
- Minimum one to two years? experience as a dealer of Blackjack and Baccarat.
- Knowledge of Pai Gow, Roulette, Poker and other casino games is an asset.
- One to two years of experience in a supervisory position or equivalent combination of education and experience.
- Deal Us In Phase I & II training available (Alberta).

**Why Work With Us?**
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

**Get to Know Gateway**

Not the right fit this time? Follow us on our careers social media pages

**The Gateway to Your Future**
Ready to be part of the action? As a Dealer, you?ll be in the heart of the casino. Along with conducting the play of the game, you will interact and hold centre court as you entertain and guide the table. You like being among people and connecting with guests to make your own mark in a rewarding career. Gateway provides a comprehensive training program for those who are new to the table and encourages self-motivation to help you move your career to the next level as a supervisor or manager. Be part of a new adventure in a brag-worthy role. Grow your career in a national company with a stellar benefits package, competitive salary and more than 27 locations throughout Canada, while working in a fun environment. Put yourself in the centre of the action.
**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Computes wins or loses and bet settlements.
- Secures cards, chips and cash; authorizes and verifies all transactions and concentrates on table activities.
- Maintains appropriate game pace and proper game security.
- Contacts Dealer Supervisor when necessary to resolve disputes and game irregularities.

**What You Bring**
- Demonstrated success as a professional Card Dealer, with at least 6 months of experience.
- Excellent customer service skills.
- Proven technical abilities and a sound knowledge of gaming policies and procedures.
- Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario).
- Sharp math skills to add and multiply numbers quickly and memorize repeated numerical combinations.
- Proven to be detail oriented, reliable, punctual, efficient and diligent in duties and responsibilities.
- Strong manual dexterity to deal cards with fluidity and manipulate stacks of chips.
- Ability to stand and/or sit for long periods of time as applicable.
- Outgoing, friendly energy and know how to deliver extraordinary service.
- Enjoy calculating numbers, memorizing combinations, and focusing on the details.
- Take pride in every game you deal and are eager to learn and master new games.
- Are a night owl who benefits from working flexible hours, evenings and weekends.
- Ability to talk to guests about events and promotions and enjoy working in a flexible, cooperativ

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