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Banquet Captain/food

2 months ago

Coquitlam, Canada Great Canadian Full time

**Position Summary**

**DUTIES/responsibilities**:

- Reviewing all written communications (BEO’s room/station assignments, room set ups, etc), including making and communicating all adjustments accordingly within the Banquet Department
- Checking all room setups prior to each event
- Coordinating with the Executive Chef or Sous Chef to confirm quantities of food items and timing of food leaving the kitchen
- Checking all staffing needs for upcoming events
- Maintaining strong client relationships and ensuring that all convention specifications are met
- Conducting pre-function briefings to ensure grooming standards of team members are met and informing team members of specific needs for buffet and receptions
- Allocating stations, team partners for team members, and reviewing banquet event orders
- Providing daily support and guidance to fellow banquet team members as well as monitoring job performance
- Maintaining a high level of service
- Working as a Supervisor in other outlets
- Reporting all maintenance and repair concerns to the appropriate department immediately
- Liaising and communicating effectively with all appropriate operational departments
- Ensuring compliance with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed

**qualifications**:

- Legendary guest service skills with a “Make it Happen” attitude
- Understanding of yourself as well as others when communicating with team members and guests
- A passion for providing Rockin’ It Service to our internal guests in the quest of achieving service excellence
- Live HRCV’s Values all day, every day: Respect, Original, Caring, Kickin’ Service, Integrity and No Excuses
- 1 year experience in a Food and Beverage environment
- Banquet experience an asset
- Ability to communicate effectively with internal departments through timely, effective and service oriented communication
- A willingness to learn, develop and achieve new skills for personal and professional development
- The ability to stand for long periods of time
- Excellent multi tasking skills
- Being collaborative and never losing sight of being a part of a team
- Serving It Right, or the ability to obtain a Serving it Right Certification
- The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)

**Work Environment Considerations**
- Regular office, restaurant or casino environment, standing or walking for long periods of time, some exposure to noise, odors and non-traditional work hours

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