Banquet Captain/food

7 days ago


Coquitlam, British Columbia, Canada Great Canadian Full time

Position Summary

DUTIES/responsibilities:

  • Reviewing all written communications (BEO's room/station assignments, room set ups, etc), including making and communicating all adjustments accordingly within the Banquet Department
  • Checking all room setups prior to each event
  • Coordinating with the Executive Chef or Sous Chef to confirm quantities of food items and timing of food leaving the kitchen
  • Checking all staffing needs for upcoming events
  • Maintaining strong client relationships and ensuring that all convention specifications are met
  • Conducting prefunction briefings to ensure grooming standards of team members are met and informing team members of specific needs for buffet and receptions
  • Allocating stations, team partners for team members, and reviewing banquet event orders
  • Providing daily support and guidance to fellow banquet team members as well as monitoring job performance
  • Maintaining a high level of service
  • Working as a Supervisor in other outlets
  • Reporting all maintenance and repair concerns to the appropriate department immediately
  • Liaising and communicating effectively with all appropriate operational departments
  • Ensuring compliance with licensing laws, health and safety and other statutory regulations
  • Performing other duties as assigned or directed

qualifications:

  • Legendary guest service skills with a "Make it Happen" attitude
  • Understanding of yourself as well as others when communicating with team members and guests
  • A passion for providing Rockin' It Service to our internal guests in the quest of achieving service excellence
  • Live HRCV's Values all day, every day: Respect, Original, Caring, Kickin' Service, Integrity and No Excuses
  • 1 year experience in a Food and Beverage environment
  • Banquet experience an asset
  • Ability to communicate effectively with internal departments through timely, effective and service oriented communication
  • A willingness to learn, develop and achieve new skills for personal and professional development
  • The ability to stand for long periods of time
  • Excellent multi tasking skills
  • Being collaborative and never losing sight of being a part of a team
  • Serving It Right, or the ability to obtain a Serving it Right Certification
  • The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)

Work Environment Considerations

  • Regular office, restaurant or casino environment, standing or walking for long periods of time, some exposure to noise, odors and nontraditional work hours

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