Freight Coordinator

**Join Our Team**

We are always scouting for talented individuals to join our team. Come join a winning team and grow with us We are interested in finding self-motivated and dynamic team members for whom:

- Client services is a priority and a passion
- Your industry knowledge is a point of pride
- Positive and team oriented attitude is a must
- Computer proficiency is a must

**Summary of Role**

As a Freight Coordinator you will report to the Sales and Operations Manager. The incumbent will be required to execute transport operations for our customers throughout North America and must be able to accomplish these tasks in a fast paced environment while ensuring exemplary customer service.

**Main Responsibilities**:
Major Responsibilities will include but not limited to:

- Plan, organize, coordinate, and follow up on all transport moves to meet our customer needs.
- Provide close monitoring and tracking information to our clients.
- Provide exemplary customer service to our clients and carriers by communicating relevant information.
- Identify and resolve issues that may arise (pickup and delivery delays).
- Establish and grow our relationship with our customers and suppliers.
- Work with the pricing team to ensure profitability.
- When needed, collaborate with our customs brokerage and international transport departments to offer our customers an integrated solution.

**Main Requirements**:
We are looking for an individual who possesses:

- College diploma in Transport and Logistics or Supply Chain and/or relevant experience
- Min of 2-5 years of relevant experience in the transportation industry
- Must be proficient with computers. Experience operating Microsoft products is an asset
- Experience in Trucking Brokerage industry
- Experience with Transcore and Infosite products is a plus
- English is a must in order to fulfill clients’ requests
- French is an asset
- Strong Interpersonal Skills
- Ability to work under pressure in a fast-paced environment.
- 2-3 days/week in the office

**Mantoria offers**:

- A great working environment that is challenging and stimulating
- Benefits including Group Registered Retirement Savings Plan (Group RRSP)
- Hybrid work mode

**Job Types**: Permanent, Full-time

**Benefits**:

- Employee assistance program
- Extended health care
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Westmount, QC: reliably commute or plan to relocate before starting work (required)

Work Location: In person