Relief Primary Worker

5 months ago

Dundas, Canada The Salvation Army Full time

The Primary Worker supervises and counsels women in the Correctional Residential Facility (Ellen Osler Home).

**KEY RESPONSIBILITIES**:
**Service Responsibilities**
- Conduct initial intake package with new residents upon arrival during shift; advise residents regarding the House Rules and Guidelines.
- Assist residents with achieving goals, monitor progress, and prepare for discharge as directed.
- Complete voluntary or involuntary discharge procedures for residents as assigned.
- May assist with the delivery of in-house programs.
- Perform urinalysis testing as assigned; perform random breathalyzer tests.
- Ensure that household chores are completed as per the chore sheets and are signed off by resident to verify completion.
- Conduct research regarding other community programs or services for the benefit of clients as directed.
- Supervise and assist residents when attending appointments or outings as necessary.
- Complete case file reporting for all residents in an organized and timely manner.
- Maintain Residential Duty Log per Ministry Unit and contractual standards.
- Document and fax medication requests, passes and other requests as necessary.
- Uphold standards of information security according to policy and contractual obligations and follow access to information procedures.
- Maintain and update all appropriate documentation related to residents and potential residents.
- Initiate any new documentation; complete all internal reports and external reports for CSC as assigned.
- Participate in shift change procedures at the beginning, end of each shift, and document accordingly.
- Complete monthly Salvation Army according to Ministry Unit protocol.
- Liaise with Client Care Supervisor, Caseworker, Parole Officers/Duty Officers, and community services to discuss the client’s progress as required.
- Model and supervise appropriate behavior; intervene in crises and provide supportive counseling and advocacy as required.
- Engage in the development of interpersonal relationships that promote dignity and respect.
- Model and supervise daily life skills of residents, i.e., supervise chores and conduct room inspections.
- Perform regular collateral checks of residents.
- Provide guidance and support to volunteers and students to ensure completion of shift duties.
- May perform ‘in charge’ duties as directed.
- Monitor the environment and residents to ensure safety and security of clients, staff, students, volunteers and visitors, completes regular resident status checks as required.
- Conduct routine house and grounds checks prior to completing the shift change.
- Oversee and/or conduct or participate in monthly fire, safety, and security drills when necessary and complete require documentation.

**Organizational Responsibilities**
- Develop an understanding of the Mission of The Salvation Army in Canada and how it informs and impacts on all aspects of work.
- Comply with all Salvation Army operating guidelines, policies, and procedures.
- Comply with all Corrections Service of Canada standards and contractual obligations.
- Maintain information in strict confidence and according to Protected B standards.
- Participate as an active and responsible team member.
- Responsible to work in compliance with the Ontario Health & Safety Acts and Regulations, use personal protective equipment and clothing as directed by the employer, report workplace hazards and dangers; work in a manner as required by the employer.
- Maintain and encourage positive interactions with residents.
- Participate in supervision and performance appraisal process.
- Represent the organization in a professional and engaging manner.
- Treat the property of The Salvation Army with due care and caution.
- Act in the best interest of the employer at all times.
- Participate in ongoing professional development and training as required.

Perform other duties as required.

**WORKING CONDITIONS**:
This is a **casual relief **position with **no guaranteed hours**. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour paid meal break.
- May work with potentially aggressive clients.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- Completion of a Community College Diploma in Social Services, Human Services, or equivalent education.
- Non-Violent Crisis Intervention Training, or willingness to obtain.
- Certification in CPR/First Aid.
- Suicide Prevention Training.
- Safe Food Handling Certification.
- Valid Ontario “G” class driver's license and a current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
- Alternative combinations of education and experience may be considered.

**EXPERIENCE AND KNOWLEDGE**:

- Minimum of two (2) year of prior related experience including experience in a social service setting, counseling, working with

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