Business Analyst

3 weeks ago

Greater Sudbury, Canada Health Sciences North Full time

**Business Analyst**:
Competition #

5420

Job Title

Business Analyst X2

Department

Clinical Informatics & Applications

Status

Permanent

Work Type

Full-time

Affiliation

Non Union

Shift Assignment

Days

Bilingualism Required

N/A

Police Check Requirement

N/A

Site

Sudbury Outpatient Centre
- Non Union Non Management

Salary Information

$80,827.50 to $95,101.50 / annum

Application Closing Date

April 10, 2024

**KEY FUNCTION**:
Analyze, implement, and support software functionality within HSN’s Health Care Information System (HCIS) with the goal of achieving a complete Electronic Medical Record (EMR). Assist in implementing technology solutions in a cost-effective way by determining the requirements of a project or program, and communicate them clearly to stakeholders.

**REPORTING**:
Under the general direction of the Manager, Clinical Informatics and Applications.

**DUTIES**:

- Assist in guiding in improving processes, products, services, software and its integration with technology.
- Provide hands-on software support and assist in defining best practices with the regional interdisciplinary team members supporting Meditech Client Server modules.
- Maintain a working knowledge of the Hospital Information System (HIS), its functions, and relationship with other information systems within and outside of HSN.
- Provide second level support to HIS functionality issues.
- Liaise with frontline staff and Information Technology and represent needs through ongoing consultation and communication.
- Assist with clinical/financial workflow processes in order to gain efficiencies from the system and test and troubleshoot system based challenges.
- Chair interdisciplinary regional team conference calls and lead team in creating and adhering to regional system standards.
- Respond to issues related to system build, configuration, deployment and ongoing use; provide recommendations related to system build and usage to the Manager.
- Lead interdisciplinary regional team in resolving conflicts following issue escalation and resolution policies and procedures.
- Provide user training and develop internal cross-training documents related to Healthcare software functionality.
- Support ad hoc reports and system-wide reporting by using Non-Procedural Representation (NPR) programming.
- Work collaboratively with software vendors to ensure successful implementations.
- Validate operational requirements, compliance, and other specifications.
- Lead project stakeholders to the most successful outcomes and assume the role of project lead as required.
- Develop strategies to ensure data is recognized as private, confidential, and protected.
- Ensure consistent integration of patient data between HCIS, third party vendors and provincial repositories.
- Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
- Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Educate and promote health, safety and wellness in the work place.
- Represent the department or program on various committees and in meetings as required.
- Perform other duties as required.

**QUALIFICATIONS**

**EDUCATION AND TRAINING**:

- Minimum of a four (4) year Bachelor’s Degree in Computer Science, Health Sciences, Health Informatics or in a related field, from an accredited university.
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

**EXPERIENCE**:

- Experience working in the utilization of IT within a health care environment is preferred.
- Experience with Meditech patient information and/or financial management is preferred.

**KNOWLEDGE/SKILLS/ABILITIES**:

- Demonstrated project management and leadership skills with the ability to lead projects and prioritize multiple initiatives.
- Demonstrated knowledge of clinical/financial processes and workflow within a health care environment.
- Demonstrated planning, analytical, multi-tasking, and problem-solving skills.
- Demonstrated process analysis skills with the ability to assess issues and recommend solutions.
- Demonstrated ability to evaluate severity of issues and escalate as required.
- Demonstrated knowledge of Meditech background jobs, printing configurations, the Microsoft Word (MS) queue, HL7 data and integration with third party systems.
- Demonstrated training, experience or utilization of lean methodology for process improvement.
- Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
- Demonstrated excellent computer skills with proficiency in Microsoft Office software, e.g. Word, Excel, Power Point and Outlook and patient information systems.
- Demonstrated superior interpersonal and communication skills, both written and verbal.
- Demonstrated ability to independently identify issues, plan improvements, mea

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