Bilingual Record Editor

3 months ago

Ottawa, Canada Community Navigation of Eastern Ontario Full time

Make lives better by connecting the community to the resources they need. Every day.

The Community Navigation of Eastern Ontario (CNEO) is a non-profit, bilingual organization that helps to connect people through multilingual mediated access to community, social, health and government services in their community. CNEO has been operating 211 Services in Eastern Ontario since 2008, and is a partner in the Alternative Neighbourhood Response Service (ANCHOR) as of 2024.

**Job Summary**:
The Bilingual Database Curator is responsible for creating, updating, and maintaining database data records in accordance with current data standards. The Bilingual Database Curator is also responsible for translation of records (both English to French and French to English) and ensuring consistency, clarity, and accuracy within the database; and organize, summarize, and classifies information on government, non-profit, and select for-profit organizations for entry into the resource database.

**QUALIFICATIONS**

**Education**:

- Post-Secondary Degree or Diploma in a related field required

**Experience/Skills**:

- Minimum three years’ experience data maintenance, or relevant field
- Excellent written skills in English and French
- Knowledge of data entry and database management
- Knowledge of computer systems
- Knowledge of the non-profit sector and human services systems

**Job Duties**:

- Inputs data received from various organizations or agencies so that the database remains current, accurate and adheres to professional standards
- Translates bilingual database record information (mostly English to French, with some French to English)
- Edits and translates general English and French content, including website content, social media posts, and other pieces of written communications as required
- Liaises with agencies to gather and verify record information including programs offered, areas served and all other pertinent details
- Researches new services or programs and record creation for the database
- Learns and applies complex data standards to all entries within the database
- Builds relationships with various organizations via telephone
- Conducts quality control of database records
- Produces customized data resources for specialized services and assists with production of the Directories, Maps, and other specialized listings
- Assists in working with agencies who are leasing our database and/or using customized databases
- Performs general administrative duties as required
- Completes various tasks to facilitate the work of the ANCHOR project

The above duties reflect the general details considered necessary to complete the job and are not a detailed description of all the work requirements that might be inherent in the job.

**Vaccination Policy**:
CNEO requires all staff to have had at least two vaccines against COVID-19 or a valid medical exemption. Proof will be required before the first day of employment.

**Equity, Diversity, Inclusion, and Indigeneity**:
**Accessibility**:
**HOURS OF WORK AND OTHER CONSIDERATIONS**
- Work is normally performed in a standard office or remotely. A hybrid model is currently in place.
- Five month contract with possibility of extension, or of becoming permanent during or after the contract (up to end of March 2025).
- Daytime office hours are Monday to Friday between 6 am-8 pm; actual work hours are flexible and can be discussed with management upon hiring
- May require work in evening or weekend hours, especially in times of emergency

**Job Types**: Full-time, Fixed term contract
Contract length: 5 months

Pay: $26.37 per hour

Expected hours: 35 per week

**Benefits**:

- Casual dress
- Employee assistance program
- On-site parking
- Paid time off

Schedule:

- 8 hour shift

**Language**:

- French (required)
- English (required)

Work Location: Hybrid remote in Ottawa, ON

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