Bilingual Client Coordinator, Commercial Insurance

3 months ago

Ottawa, Canada Risk Balance Full time

**WE OFFER**:

- Great learning and growth opportunities
- Hybrid remote work flexibility
- A competitive compensation package
- Full Benefits Package
- RRSP Matching Program
- Professional Development Courses & Designations
- 100% tuition re-imbursement for business relevant courses and training

**POSITION OVERVIEW**:
We are looking for a positive and professional individual to join our team as Bilingual Client Coordinator. To succeed in this position, you must be detail-oriented and highly organized. The role will involve intricate collaboration with other team members, particularly the Client Managers and Producers.

**RESPONSIBILITIES**:

- Providing day-to-day support for all client transactions.
- Preparing and issuing certificates of insurance, invoices, binders, insurance proposals, and other documents, as required.
- Verifying accuracy of insurer documents and requesting policy changes or corrections.
- Following-up with clients and insurers for outstanding information.
- Claims administration and follow-up.
- Other related duties as may be required.

**REQUIREMENTS**:

- Completion of University or College degree is preferred.
- Preferably a minimum of one (1) year commercial insurance experience.
- Bilingualism (English/French), while not mandatory, would be a significant asset for this position.
- Strong knowledge of Microsoft Office suite of programs (namely Outlook, Word and Excel).
- Strong organizational skills with a high degree of attention to detail.
- Comfortable with problem solving, critical thinking, and decision making.
- Excellent communication skills - verbal and written.
- Aptitude towards teamwork and adaptability.
- Ability to effectively participate in multiple projects and meet deadlines.
- Risk Balance is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement

Schedule:

- Monday to Friday

Work Location: In person

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