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Cleaner Lead

4 months ago

Dartmouth, Canada ISS Full time

**Hourly Wage**

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. #pay_verbiage **C$18.20 per hour** **-** **C$18.20 per hour**.

**Work Hours**

The work hours for this position are approximately 10:00 pm - 5:00 am, Mon - Fri + Weekends.

**Key Purpose**

The Lead Cleaner oversees the daily cleaning tasks of cleaning/ janitorial team while keeping assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in a clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.

**Success Criteria**
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Solve minor cleaning issues
- Direct special cleaning projects
- Train new employees on cleaning procedures and chemicals
- Follow all company procedures, policies, and rules
- Take direction and respond to supervision
- Communicate with the team, co-workers, managers, and customers professionally
- Fill in during staff shortage
- Support Cleaning Manager in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand reporting systems and the environment

**Key Areas of Collaboration and Influence**
- A solid commitment to the guest experience
- Always remember safety first
- Build respectful relationships with all teammates and guests
- Willingness to take directions from the Cleaning Supervisor/ Manager
- Coordinate activities with other internal departments
- Participate in team meetings
- Understand customer service and satisfaction
- Instilling trust
- 2+ years of commercial janitorial
- Understand that safety is a top priority and comply with all safety rules, policies, and procedures
- Must be a team player and committed to working in a fast-paced, quality environment
- Demonstrates exceptional customer service skills
- Bilingual (English/ Spanish) is a plus

**Key Accountabilities**
- Direct special cleaning projects
- Support and train new cleaners
- Stocking and inventorying supply closets
- Vacuuming
- Edging
- Dusting
- Cleaning and stocking restrooms and breakrooms
- Window cleaning
- Emptying trash and transporting to proper disposal area
- Sweeping and mopping floors
- Assist Cleaning Manager with day-to-day operations
- May perform other duties as assigned

**Physical Demands & Work Environment**
- To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit