Assistant Supervisor, Operations

4 weeks ago

Kitchener, Canada City of Kitchener Full time

**Assistant Supervisor**
**, Operations**
**(Horticulture and Community Gardens)**

**Competition Number**

2024-050**Job Code**

1485**Posting Date**

January 30, 2024**Closing Date**

February 20, 2024 (at 6:00pm)**Job Status**

Permanent Full-TimeThe
- **City of Kitchener** is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.The
- **City of Kitchener** is WHERE you want to work Learn more about the top reasons to join us:
**Why work at the City of Kitchener**

Position Overview:
- In keeping with our People Plan's culture of learning and core values of collaboration and change and growth, we are pleased to share a permanent full-time leadership opportunity of Assistant Supervisor, Operations (Horticulture and Community Gardens) within our Parks & Cemetery Division of INS. The successful incumbent will assist with the planning, coordination, direction and supervision of the work duties related to horticulture maintenance in city parks, facilities and streetscapes. The successful incumbent will also participate as a member of the supervisory team for the winter control maintenance program.**Responsibilities**:
- Coordinates, executes and provides input to horticulture programs, services and/or processes. Delegates year-round work assignments to full-time and temporary staff ensuring appropriate scheduling and quality control (summer and winter operations).
- Assigns, prioritizes, monitors and evaluates work activities based on resource capacity and operational priority.
- Ensures work is performed efficiently and effectively in accordance with City or division maintenance standards/specifications, and other legislative requirements (e.g.: Labour and Health and Safety Regulations, Traffic Control, etc.)
- Assist with the daily operation of the greenhouse, ordering supplies/plants, schedules, and interior plant maintenance.
- Assist with the set up and operation of the Community Gardens.
- Implements and oversees the delivery of operations work as defined by the supervisor.
- Responds and investigates public inquiries, by-law issues and initiates work orders as appropriate.
- Monitors performance including initiating corrective action and/or progressive discipline when required.
- Liaises closely with Operations Supervisors and/or Manager to report progress, resolve issues, and refine planning.
- Assists with development and maintenance of policy, safe operating procedures, fleet permit requirements, and other related administrative duties.
- Coordinates and works with Human Resources to hire temporary labourers to achieve target staff resource needs.
- Maintains and tracks accurate records of staff, equipment and material utilized in the performance of operations activities.
- Monitors operating expenditures to ensure compliance with budgets.
- Interprets as appropriate planting plans and designs for landscape maintenance and installation of new developments.
- Ensures all equipment is operated competently, safely and maintained in a good operating condition ensuring proper and timely documentation for repair of defective equipment.
- Represents the Corporation and Department in a professional, courteous, and respectful manner in all dealings with the public, other groups, and associations.
- Keeps current with ongoing technical, cultural, and procedural improvements in horticulture.
- Trains and guides full-time and temporary staff and volunteers involved in activities.
- Supports information dissemination, training, and communication for horticulture activities.
- Liaises with and oversees the work of contractors and other service providers.
- Accurately maintains daily records for the purpose of tracking, reporting, and documenting of maintenance activities and adjusts maintenance schedules as necessary.
- Performs other duties as assigned.

**Requirements**:- Lead by example and expect the same of others;
- Recognize accomplishments;
- Collaborate with others to realize shared outcomes;
- Enable others to be their best;
- Look beyond today.- Demonstrated leadership skills and be committed to working within a cooperative team environment.
- The ability to direct the work of others.
- Superior interpersonal and public relations skills to deal effectively with staff and customers both verbally and in writing.
- Demonstrate skills and experience to support the preparation and management of operating and capital budgets.
- Be flexible to work varying shifts, weekends and overtime as required in both the summer and winter.
- Have skill in the use of personal computer with the ability to use software programs such as Cityworks, OnPoint, Jobvite, ActiveNet, Geotab, mobile inspe

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