Team Manager Disability Claims Administration

2 weeks ago


Vancouver, Canada Canada Life Assurance Company Full time

**Job Description**:
We are looking for a Team Leader of the Disability Claims Administration (DCA) and Payments team. The team leader is a working member of the DCA and Administration team, and is a front line leader, accountable for the quality of service provided for the DCA team. The Team Leader is a member of the Vancouver Management Team and will work collaboratively within the leadership team.

The position requires both strong leadership and technical skills to support and guide the DCA/admin team to calculation and claims inquiries from clients, claimants, and internal business partners.

**What you will do**
- Provide office measurement support to the Regional Manager in areas of work volumes, productivity and financial management
- Manage the overall financial accountability for all disability benefit calculations, payments, and claim reserve calculations performed by the team
- Hiring and performance management of direct reports including coaching and staff development
- Collection and analysis of data required to ensure effective operational management of the office
- Ensure all resource material is catalogued, updated and readily accessible
- Identify and solve quality, time service and work volume issues
- Address work flow/process issues
- Ensure efficient and consistent DCA processes and practices, and unique client needs in a cost effective manner
- Lead overall aspects of the team including day to day management of individual/ team performance and recruiting
- Develop, coordinate and implement training plans for new team members on processes, as well as enhanced or revised processes where required
- An ongoing commitment to demonstrating and sharing our core values of integrity, partnership, excellence and continuous improvement

**What you will bring**
- Education and skills acquired at post-secondary level or equivalent education with over 4 years work experience
- Strong mathematical aptitude; experience using basic accounting principles
- Proven leadership skills leading a team using effective interpersonal skills
- Excellent communication skills, both written and verbal
- Strong organization and time management skills
- Strong analytical, problem solving and decision making abilities
- Working knowledge of Microsoft Office Excel
- Knowledge or Group Insurance would be an asset
- Lead and manage within a Purpose/Vision driven environment

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

LI-Hybrid



  • Vancouver, Canada The Canada Life Assurance Company Full time

    Permanent Full Time We are looking for a **Disability Claims Administrator** in Vancouver, BC. The Disability Claims Administrator (DCA) is the expert on, and has responsibility for, the financial aspect of the disability claims process. This includes all aspects of the benefit calculation and payment. DCAs are responsible for issuing payments accurately...


  • Vancouver, Canada Canada Life Assurance Company Full time

    **Job Description**: The Disability Claims Administrator is primarily responsible for calculating and issuing short and long-term disability benefit payments. This includes interpreting contractual provisions to determine benefit entitlement including offsets and tax requirement utilizing the payment and management systems. Handling of all calculation...


  • Vancouver, British Columbia, Canada Altis Technology Full time

    Altis Technology is seeking an experienced Disability Claims Management Director to lead a high-performing team of managers focused on disability claims management. If you have expertise in group benefits, disability claims, or a related field, along with a strong background in leading leaders, we'd like to hear from you.This full-time, permanent opportunity...


  • Vancouver, British Columbia, Canada Altis Technology Full time

    Job Description:The Manager, Disability Management Services Office is a leadership role that oversees the team responsible for adjudicating disability claims. This position requires strong leadership skills, with experience in group benefits and disability claims management.Responsibilities include leading and developing a team of managers, supporting...


  • Vancouver, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **_Disability Claims Processor_** The Disability Claims Processor is primarily responsible for calculating and issuing short and long-term disability benefit payments. The Disability Claims Processor determines benefit entitlement, completes the set-up of new claims on payment and management systems and assesses...


  • Vancouver, Canada Canada Life Assurance Company Full time

    **Job Description**: **We are Canada Life** Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the...


  • Vancouver, Canada Golden Life Full time

    Vancouver, BC - Employee Experience - Disabilities Management - Permanent, Full-Time - Fully Remote - It's an amazing time to join Golden Life as we continue to expand our seniors housing, care, and services within western Canada. - We’re looking for a qualified, Permanent Full-Time Employee Experience Assistant - Disabilities Management to join Golden...


  • Vancouver, Canada Specialty Claims Canada Full time

    **Specialty Claims Canada** **“Specialty Claims” **is the in-house claims management department of Specialty Programs Group Canada “SPGC”. Specialty Claims prides itself on managing claims on behalf of the Cansure, Beacon and i3 brands. We manage claims for both our Canadian and London based market partners under a delegated authority. It is the...


  • Vancouver, Canada Coast Claims Insurance Full time

    **About Coast Claims**: Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. Today we are still employee-owned, fully independent, and...


  • Vancouver, Canada Coast Claims Insurance Full time

    **Company Overview** Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. **Why work for us?** At Coast, we're dedicated to cultivating a...


  • Vancouver, British Columbia, Canada Altis Technology Full time

    About the Role:We are seeking an experienced Manager to join our team and lead our Disability Management Services Office. As a leader in this role, you will oversee a team of managers who are responsible for adjudicating disability claims. This is a full-time, permanent opportunity that requires 2 days per week on-site at our office in downtown Vancouver....


  • Vancouver, Canada Royal Claims Services Ltd. Full time

    **Job Duties**: - Prepare monthly bordereaux - Examine and complete all monthly reconciliations - Perform general accounting assistant tasks as required - Perform general claims clerical assistant tasks as required - No formal accounting training is required, but an aptitude for accounting is needed. - Contributes to team effort by accomplishing related...


  • Vancouver, British Columbia, Canada Sun Life Financial Full time

    Role Summary:Sun Life Financial is committed to supporting the health and well-being of Canadians. As a Disability Case Manager, you will play a vital role in assessing and managing disability claims to ensure that plan members receive the support they need to return to work.Responsibilities:Build strong relationships with plan sponsors to address workplace...


  • Vancouver, Canada PHSA Full time

    **Consultant, Disability Management** Workplace Health & Claims Management Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to...

  • Claims Team Lead

    2 days ago


    Vancouver, British Columbia, Canada Intact Financial Corporation Full time

    Role OverviewAs a Trade Credit Manager at Intact Financial Corporation, you will play a key role in ensuring the smooth operation of our trade credit insurance claims process. Your expertise will be essential in resolving claims efficiently and effectively.Key ResponsibilitiesAnalyze and respond to trade credit insurance claims.Develop and implement...


  • Vancouver, Canada PHSA Full time

    **As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s...


  • Vancouver, Canada Canada Life Assurance Company Full time

    **Job Description**: The Disability Benefits Administrator is responsible for managing a block of disability claims for claimants who are expected to receive benefits to the maximum benefit date. This includes performing accurate and timely benefit calculations and answer questions related to benefit calculations and adjustments, tax and other deductions,...


  • Vancouver, Canada Coast Claims Service Ltd Full time

    Coast Claims Insurance Services is a fully independent adjusting firm, based in British Columbia with its roots on Vancouver Island. Our Vancouver location is in search of an experienced Administrative Assistant with a strong understanding of Insurance Claims to work full time in our office. If helping people at a stressful time in their lives is important...


  • Vancouver, British Columbia, Canada Altis Technology Full time

    Our client, a well-established organization specializing in group insurance benefits, is seeking an experienced Manager to join their Disability Management Services Office team. This role provides an opportunity to lead a team of high-performing managers focused on disability claims management. If you have experience in group benefits, disability claims, or...


  • Vancouver, Canada Altis Technology Full time

    Our client, a well-established organization specializing in group insurance benefits, is seeking an experienced Manager to join their Disability Management Services Office team. This role provides an opportunity to lead a team of high-performing managers focused on disability claims management. If you have experience in group benefits, disability claims, or...