![Apple Creek Veterinary Professional Corporation](https://media.trabajo.org/img/noimg.jpg)
Client Care Representative
2 weeks ago
Apple Creek Animal Hospital is a beautiful, growing, 4 doctor practice in Markham and we are adding another **Client Care Representative (CCR)** to our team.
A Client Care Representative at Apple Creek is outgoing, reliable, efficient and lovesPEOPLE You thought we were going to say animals, and that’s important too, but people are who it’s all about when you’re a CCR on our team because we take such pride in the trusting relationships we have with our pet owners.
Our CCRs play a key role in our practice and have many responsibilities.
- Possess exceptional communication skills
- Display a high level of dedication to improving the client/patient experience
- Share a passion for extraordinary client/patient care
- Thrive in a busy environment with many competing priorities
- Have experience in safely handling cats and dogs (an asset, not requirement)
- Be fluent in Cantonese and/or Mandarin (an asset, not requirement)
Primary responsibilities:
- Greeting clients and patients who arrive for appointments and surgery
- Invoicing clients, taking payment at time of service, offering value at every interaction
- Scheduling appointments
- Scanning documents, processing pet insurance claims, administrative duties
- Keeping the office organized and clean
- Operating computer software to access electronic medical records and schedules
Weekday and some Saturday shifts.
Our office hours are: Mon-Fri 8:30am-7pm, Sat 9am-2pm
**Salary**: $17.00-$21.00 per hour
**Job Types**: Full-time, Part-time, Permanent
**Benefits**:
- Dental/vision care
- Extended health care
- Paid lunch
- On-site parking
- Pet discounts
- Uniforms
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School
**Experience**:
- Administrative assistant: 1 year (preferred)
- Veterinary receptionist: 1 year
Shift availability:
- Day Shift (preferred)
Work Location: One location
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week
**Salary**: $17.00-$21.00 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: In person
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