Compliance Analyst

2 months ago

Toronto, Canada Legal Aid Ontario Full time

**Company Bio**

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

**Primary function**

Reporting to the Manager, within an environment of rapid change, this position works under general direction and with a considerable degree of independence, receiving instruction and advice only on matters involving significant departures from established policy.

Home Location: Toronto
Secondary Location: Not applicable

Report to: Manager, Audit And Compliance Unit

**Key accountabilities**
- Supports the piloting of Financial Eligibility audit process; including development of the program, development of business specific data and analytical reports, tests and conducts audits, obtains relevant statistical and anecdotal information required to provide analysis and reporting to the division
- Supports the manager by providing analysis and research to assist in the development of and implementation of projects and initiatives
- Develops Power BI databases for reporting purposes
- Obtains relevant statistical and anecdotal information required to provide analysis of regional data
- Development of audit specific data analysis and queries from PeopleSoft and SQL queries
- Provides advice and input on key data requirements and decision points in all audit processes; including Financial Eligibility audits
- Develops and tests system enhancements
- Provides user support during the post-implementation phase of new processes as well as support for day-to-day system issues.
- Prepares comprehensive, succinct written reports that address the key issues of the examination findings, setting out facts cogently, objectively and accurately and in appropriate detail, and including a well-reasoned analysis and objective assessment of accounts.
- Identifies options and/or makes recommendations for subsequent changes on the portal and work procedures to decrease risk and increase efficiency.
- Where required, conducts various types of examinations: a) in-depth target examinations on high-risk lawyers; b) random examinations; c) high-risk breach examinations; d) block billing examinations; e) pre-payment/spot checking; f) on-going monitoring. This process includes communicating with lawyers, providing analyses of results, and recommending further action.
- Provides support to PeopleSoft enhancements including the ACU Audit page technical changes and the Breach Implementation project.

**Required skills & experience**
- University degree or equivalent training in regulatory compliance or auditing.
- Minimum of 2-3 years of experience in related fields such as regulatory or compliance audits.
- Analytical skills to identify issues, analyze problems and develop innovative solutions to risk management affecting various levels of organization management.
- Experience with the Financial Eligibility Intake process, conducting audit reviews on PS data for Financial Eligibility, identifying low and high risk clients
- Advanced skills using database software (MS Access and Power BI). Ability to use SQL coding to develop and implement complex reports.
- Experience in using sophisticated software systems (e.g. PeopleSoft, Golden, Power BI).
- Ability to work independently, work on and manage multiple projects
- Experience with comparing policies, procedures and regulations to ensure compliance with processes.
- Demonstrated ability to analyze, summarize and synthesize data.
- Exhibit ability to collate and present reports to stakeholders as well as assist Manager with presentations to senior management on complex issues, policies, strategic plans, research findings and recommendations.

**Equity Statement**

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independe

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