Hotel Receptionist

2 weeks ago

La Baie, Canada Auberge des 21 Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:

- Hospitality industry
- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Provide customer service
**Computer and technology knowledge**:

- Internet
**Personal suitability**:

- Client focus
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 30 to 40 hours per week

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