Bilingual Reservation Sales Agent for Hotels

7 days ago

Moncton, Canada AccorHotel Full time

**Company Description** Why work at out Accor**:
We are far more than a worldwide leader. We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are proud to share that our Global Reservation Centre won the Diversity, Equity and Inclusion Award from the Chamber of Commerce of Greater Moncton Business Excellence Awards in 2022.
**Job Description** What you will be doing**:
As a Reservation Sales Agent, you will be a key member of our sales team. You'll reserve luxurious brands such as Fairmont while having authentic, unscripted conversations with guests. You will share your expertise and knowledge of our spectacular, iconic properties, like the Fairmont Banff Springs, Fairmont Le Château Frontenac, Sofitel Montréal and many more.
- Taking inbound calls in an unscripted environment, making reservations for historic castles, luxurious resorts, and iconic city hotels while having authentic conversations
- Help your guests select the right room and package by Turning Moments Into Memories
- We are known as Heartists® (Heart + Artist); everything we do comes from the heart, and you are free to be creative when talking with our guests

**What is in it for you?**
- Plus a shift premium of $1.00 from midnight to 3:00am AST
- This is a work from home position
- Medical and Dental benefits, comprehensive company paid coverage to take care of you and your family
- 2 weeks paid vacation; 13 paid statutory holidays annually
- A company matching Pension Plan
- A $ 300 annual Wellness Subsidy
- Visit luxury properties around the world at discounted rates
- Fully paid, on-site personalized training in a small group setting

**Qualifications** Your experience and skills include**:

- ** Professional level fluency in both French and English is required for this position as calls are received and responded to in both languages.**:

- Education and/or experience in: sales, customer service, hospitality or tourism
- Ability to navigate multiple computer programs simultaneously while conversing with guests

**Additional Information** Location and Availability Requirements**:

- We are recruiting specifically for our closing shifts, which end at 3:00am AST, including some weekend shifts
- We have options for 8-hour shifts (5 workdays per week) or 10-hour shifts (4 workdays per week). The rotating schedules provide some weekends off.
- This is full-time, permanent, career position, we are not currently hiring for part time schedules, or students
- Must be currently legally entitled to work full time in Canada
- Must be located in New Brunswick, Nova Scotia, Prince Edward Island, Quebec or Ottawa region of Ontario, Canada
- Must be able to commit to 4 weeks onsite in Moncton for initial training/onboarding
- For remote positions, suitable high-speed internet connection is required (direct connection - not wireless or satellite) as well as a suitable home workspace

**Your team and working environment**:

- A diverse and multicultural workplace where you can live the values that are meaningful to you, including protecting our planet, helping our community and being part of an environment where diversity, equality and inclusion are actively lived. If you’re interested in contributing to industry-leading, award-winning initiatives, you’ll fit right in with us
- Your Team Leader is passionate about helping you discover your talents and develop your skills and abilities.
- Apart from our deep roots in Moncton (in our 29th year), we have an excellent reputation in the community, we take great pride in the work we do, and we have fun doing it Are you ready to answer the call to join our team?

**Discover the life that awaits you at Accor**

**#BELIMITLESS

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    4 weeks ago

    Moncton, New Brunswick, Canada Fairmont Le Château Frontenac Full time

    Company DescriptionWe are far more than a worldwide leader. We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. Every chapter of your story is yours to write and together we can imagine...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    4 weeks ago

    Moncton, New Brunswick, Canada Fairmont Le Château Frontenac Full time

    Company DescriptionWe are far more than a worldwide leader. We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. Every chapter of your story is yours to write and together we can imagine...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    4 weeks ago

    Moncton, Canada Accor Full time

    Company Description We are far more than a worldwide leader. We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Every chapter of your story is yours to write and together we can imagine...

  • Bilingual Luxury Reservation Sales Consultant for

    2 weeks ago

    Moncton, Canada Fairmont Le Château Frontenac Full time

    Company Description We are far more than a worldwide leader. We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. Every chapter of your story is yours to write and together we can imagine...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    2 weeks ago

    Moncton, Canada Accor Full time

    Company Description Why work at Accor: We are far more than a worldwide leader. We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Every chapter of your story is yours to write and...

  • Bilingual Luxury Reservation Sales Consultant for Hotels

    22 hours ago

    Moncton, Canada Fairmont Le Château Frontenac Full time

    Company DescriptionWhy work at Accor:We are far more than a worldwide leader. We welcome you as you are. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. Every chapter of your story is yours to write and together we...

  • Guest Services Agent

    3 weeks ago

    Moncton, Canada Casino New Brunswick Full time

    **GUEST SERVICES REPRESENTATIVE - HOTEL** **About this Role** **What you’ll get to DO!** - Oversee and participate in the prompt and courteous dealings of all guests, including check-in and check-out, addressing inquiries, delivering luggage, and handling requests - Maintain room security and handle special accommodations, VIP rooms, and in-house...

  • Guest Services Agent

    2 weeks ago

    Moncton, Canada Casino New Brunswick Full time

    **GUEST SERVICES REPRESENTATIVE - HOTEL** **About this Role** **What you’ll get to DO!** - Oversee and participate in the prompt and courteous dealings of all guests, including check-in and check-out, addressing inquiries, delivering luggage, and handling requests - Maintain room security and handle special accommodations, VIP rooms, and in-house...

  • Front Desk Agent

    4 weeks ago

    Moncton, Canada Four Points by Sheraton Moncton Full time

    Reporting to the Assistant General Manager, the Front Desk Agent acts as the guest experience representative for arrival & departure services (check-in/check-out), concierge services & direct-to-hotel reservations calls. Key duties - Able to work in a fast-paced, changing environment with minimum supervision. - Act as an ambassador for the hotel focusing on...

  • Guest Service Agent

    2 weeks ago

    Moncton, Canada Chateau Moncton Hotel & Suites Full time

    **Must Be Bilingual in French & English**. The Guest Service agent is the first person our guests come in contact with so it is important for our staff to be pleasant, professional individuals who will provide a great welcome to our guests on arrival. Some of the tasks are as follows; Greeting guests, take, cancel and change room reservations, provide...

  • Front Desk Agent

    2 weeks ago

    Moncton, New Brunswick, Canada Four Points by Sheraton Moncton Full time

    Reporting to the Assistant General Manager, the Front Desk Agent acts as the guest experience representative for arrival & departure services (check-in/check-out), concierge services & direct-to-hotel reservations calls.Key duties Able to work in a fastpaced, changing environment with minimum supervision. Act as an ambassador for the hotel focusing on...

  • Bilingual Sales Support Agent

    4 weeks ago

    Moncton, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...

  • Bilingual Sales Support Agent

    4 weeks ago

    Moncton, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s...

  • Bilingual Sales Support Agent

    4 weeks ago

    Moncton, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...

  • Guest Service Agent

    2 weeks ago

    Moncton, New Brunswick, Canada Chateau Moncton Hotel & Suites Full time

    Must Be Bilingual in French & English.The Guest Service agent is the first person our guests come in contact with so it is important for our staff to be pleasant, professional individuals who will provide a great welcome to our guests on arrival.Some of the tasks are as follows;Greeting guests, take, cancel and change room reservations, provide information...

  • Guest Services Representative-hotel

    2 weeks ago

    Moncton, Canada Great Canadian Full time

    Guest Services Representative - Hotel **JOB DESCRIPTION** **About this Role** **What you’ll get to DO!** - Oversee and participate in the prompt and courteous dealings of all guests, including check-in and check-out, addressing inquiries, delivering luggage, and handling requests - Maintain room security and handle special accommodations, VIP rooms, and...

  • Bilingual Sales Support Agent

    4 weeks ago

    Moncton, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...

  • Bilingual Sales Support Agent

    4 weeks ago

    Moncton, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...

  • Bilingual Sales Support Agent

    4 weeks ago

    Moncton, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...

  • Guest Service Representative

    3 weeks ago

    Moncton, Canada Crowne Plaza Moncton Downtown Full time

    Education: No degree, certificate or diploma - Experience: 7 months to less than 1 year **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about...