Sales Representative

4 months ago

Quebec City, Canada Hercules SLR Inc. Full time

Nous offrons un ensemble complet de rémunérations et d'avantages sociaux qui comprend:

- Des salaires compétitifs
- Programme généreux d'appariement des REER de **5 %** (après un an)
- Des avantages complets en matière de santé et de soins dentaires (coûts partagés)
- Un excellent horaire - du lundi au vendredi de 8 à 5
- Possibilités de développement personnel et professionnel
- Environnement de travail amusant et stimulant
- Stationnement gratuit

**Responsabilités principales**
- Responsable des interactions quotidiennes et des fonctions de vente entre les clients, les responsables de territoire et les fonctions d'approvisionnement du produit.
- Service à la clientèle par téléphone, communications personnelles et électroniques
- Soutenir les chefs de territoire en mettant l’accent sur le respect des devis, des commandes et de la correspondance.
- Développement de la connaissance de l'industrie et des produits afin d'améliorer le service à la clientèle
- Effectuer des tâches de bureau et de soutien, telles que classer, saisir des données, stocker des stocks, etc.

**Qualifications**
- Diplôme d'études secondaires ou équivalent requis
- Minimum 1 année d’expérience dans la vente industrielle ou dans le domaine du service clientèle (préférence de la vente au comptoir et de la rencontre face à face)
- Bilingue - français et anglais
- Expérience dans les environnements industriels, en particulier nos principales lignes de produits, considérée comme un atout.
- Formation au service à la clientèle préférée
- Capacité à établir des relations avec les clients grâce à une approche axée sur les solutions
- Solides compétences en organisation et en gestion du temps
- Maîtrise de Microsoft Office
- Capacité à travailler dans un environnement en évolution rapide.
- Doit être autorisé à travailler légalement au Canada

En tant qu'employeur, nous nous concentrons sur l'amélioration continue des compétences et des capacités de nos employés et nous sommes fiers de construire et d'améliorer nos cultures de sécurité et de service à la clientèle.
- ________________________________________________

We offer a comprehensive compensation and benefits package that includes:

- Competitive salaries
- Generous RRSP matching program **5%** (after one year)
- Full health and dental benefits (shared costs)
- Great schedule-Monday to Friday 8-5
- Personal & Professional Development Opportunities
- Fun & engaging working environment
- Free parking

**Key Responsibilities**:

- Responsible for the day-to-day interactions and sales functions between clients, Territory Managers and the product supply functions within Hercules
- Client service via telephone, in-person and electronic communications
- Support Territory Managers with a focus on fulfilling quotations, orders and correspondence
- Development of industry and product knowledge to enhance client service
- Performs clerical and support tasks such as filing, data entry, inventory storage, etc

**Qualifications**:

- High school diploma or equivalent required
- Minimum 1 of year experience in industrial sales or related customer service field (counter sales experience preferred)
- Bilingual-French and English
- Experience in industrial settings preferred.
- Customer Service training preferred
- Ability to build client relationships through a solutions-based approach
- Strong organizational and time management skills
- Must be legally entitled to work in Canada

As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

**Experience**: Required
- 1 year(s): Vente Industrielle

**Education**: Required
- High School Diploma or better

**Skills**: Required
- Sales
- Stress Management
- Professionalism
- Communication

**Behaviors**: Required
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Required
- Goal Completion: Inspired to perform well by the completion of tasks

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