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Customer Service Representative

1 month ago

Drayton Valley, Canada Intercon Messaging Inc. Full time

**Our team is growing**

Did you know that we are an inbound contact centre that assists hundreds of companies throughout North America with our specialized communication solutions, including telephone answering service, equipment alarm monitoring, lone worker monitoring, and after-hours emergency dispatch.

We work hard to help our clients succeed, and we need your help.

**We offer you**:

- Growth opportunities that support your career and skill set
- Opportunities that allow you to make a difference
- Incentive and bonus programs
- Benefits after three-month probationary period
- A team environment that values ongoing education and development
- Scheduing options that include evenings and weekends
- Comprehensive training and pay structure based on what you are determined to learn

**What essential skills and duties do we require**:

- Exemplary attendance
- Digital skills (including typing, web-based tools, Microsoft office etc.)
- Willing to work evenings and weekends
- A positive, team-oriented, “go-getter” attitude
- Applicants who enjoy helping and working with people
- Self-motivated to do your best
- A desire to learn skills
- Must be a minimum of 16 years of age to apply

**If this is you, then Intercon Messaging Inc. may be your ideal employer**

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $19.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- RRSP match

Schedule:

- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- Have you completed the pre-screening phone call? This is required, and the phone number including pre-screening information can be found in the job description or our website.

Work Location: In person