Experienced Server/cafe Manager

2 weeks ago


Vancouver, Canada Brightside Full time

**Job Posting**

Brightside is a soon-to-be-open all-day cafe on West Broadway in Kitsilano.

Our team has over two decades of experience owning and operating cafes and roasting really, really good coffee. And while our foundation will always be quality ingredients - in our coffee, in our baking, and in our food - our real obsession is delivering remarkably excellent service.

We named our company Brightside because we believe in taking an optimistic approach to our industry and what we do. We want to build a team and create an environment that is welcoming, friendly, and a bright spot in people's every day. We're looking for someone to lead our front-of-house program who shares our passion, ambition, and care for what they do and the people they do it with.

Do you lead by example, are responsible, friendly, and organized? Do you love good food, beer, wine, cocktails? Are you knowledgable and curious about wine? Do you love making connections with customers? Do you have a knack for remembering names & faces? Do you approach your job with a high degree of professionalism, but also know how to have enough fun to make sure the room has excellent vibes? Do you see yourself as a leader who thrives in a positive, supportive atmosphere and approaches their role with patience and empathy? If you are all these things (and, of course, so much more), excellent, we'd love to talk with you.

Just a few things we would be looking for you to do:

- A passion for hospitality, wine, beer, cider and cocktails
- Experience in a food service supervisory role
- A calm and kind demeanour
- Comfortable with cash handling, scheduling and delagtion
- Proficiency in Google Workspace is preferred
- Foodsafe Level 1 and Serving it Right considered an asset
- Set a positive tone and strong work ethic, leading by example.
- Lead in the development of Brightside’s front-of-house process and policies, and offer input and ideas for company-wide processes and policies
- Hire, train and develop a team of service obsessed individuals
- Keep the team motivated and working, checking for quality and thoroughness
- Keep Inventory for all front-of-house items and liquor
- Notice if equipment operates properly and report any maintenance need
- Promote and uphold health and safety regulations

Some very basic qualifications we might expect:

- Minimum 3 years of experience in the sevice, including a minimum of 2 years in a leadership position
- Ability to spot and resolve problems efficiently
- Capable of delegating multiple tasks
- An aptitude for organization and cleanliness
- Strong leadership and management skills. You’ll need to be empathetic, caring, and patient but have the willingness and desire to push and develop your team

**Job Types**: Full-time, Permanent

**Salary**: $47,000.00-$55,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Expected start date: 2023-03-01


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