Retail Store Manager

2 weeks ago

Kitchener, Canada Terra Recruitment Inc. Full time

Our client is currently looking to add a **Retail** **Store Manager** to their growing team in Kitchener. This individual is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities.

**Responsibilities**:

- Greet and assist customers in a manner that models exemplary conduct to other staff.
- Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
- Ensure that all health, safety and security regulations are adhered to and required standards are met.
- Maintain adequate stock through efficient inventory management.
- Take inventory as scheduled and provide inventory reports.
- Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
- Make sure that merchandise is always presented neatly and that items are priced correctly.
- Provide management with required sales, staff and other assigned productivity reports.
- Balance sales, print and record receipts as well as track revenue daily.
- Make bank deposits daily and reconcile bank statements.
- Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories
- Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.
- All other duties as assigned.

**Qualifications**:

- Have a minimum 3 years of people management within the retail or hospitality industry.
- Have experience in maintaining operational excellence (payroll, shrink management, inventory management, etc.)
- Demonstrate strong time management and organizational skills.
- Demonstrate excellent understanding of analytics and metrics, and keen attention to detail.
- Are self-motivated, and have exceptional communication and presentation skills.
- Possessing knowledge of cannabis is an asset; enthusiasm is a must.
- Able to complete the AGCO CannSellprogram & successfully complete all required background checks. Able to obtain the AGCO Retail Manager Licence.
- Able to leverage technology; skilled in POS, Social Media and MS Office.

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Kitchener, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail management: 3 years (preferred)

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