Project Manager, Pipeline Services

3 weeks ago

Edmonton, Canada Applus+ Full time

Company Bio:
Applus+ is a
**global leader** in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power, and, oil and gas industries. We are a
**trusted partner** who enhances the quality and safety of our clients’ assets and infrastructures while safeguarding their operations. We deliver this through our technical capabilities,
**innovative approach, and our motivated team** who are committed to operational excellence.

Applus+ has achieved a significant global presence and a leading position in its target markets and regions. As a result, our teams have expanded with 19,000 professionals across the world, attracting the very best talent in the industry.

Together beyond standards.

Position Purpose:
Overall duty of this position is to provide project management for pipeline services projects. The Project Manager is a key member of the pipeline new construction team and is responsible for servicing existing accounts as well as contributing to new account development. This involves ensuring quality service delivery for all aspects of a project from initial resource coordination to the final customer report, customer satisfaction, (internal and external), effective personnel management and employee training and development.

The Project Manager identifies the needs of clients, deals with issues proactively and provides solutions, while ensuring superior customer service and professional representation at all times. The Project Manager works closely with other business units or regional managers as required to ensure departmental or client needs are met.

The Project Manager maintains a high level of expertise in relevant technology and applies continuous learning strategies to stay current with all aspects of the work.

Due to the nature of this position there will be on
- call and overtime requirements as well as some travel.

Duties and Responsibilities:

- Servicing existing the deaccounts by providing project management, technical representation with client representatives, preparing and submitting quotations and estimates, responding to RFPs and responding to client service requests.
- Writing or reviewing new inspection procedures or improve existing procedures by updating to new technology, the latest industry codes and/or client specifications.
- Preparing, reviewing or approving initial project technical inspection design and strategy.
- Taking care of client relations dealing with concerns or process improvement, supervising, reporting, reviewing billing, providing QC/QA review of data and ensuring timely submission of reports.
- Developing manpower and equipment forecasts and work with administrative staff and Human Resources for appropriate personnel selection as well as responsible for equipment selection and procurement.
- Supervising the technical and resource coordination aspects of the job (will require site visits and field work and sometimes on-site location for a longer period of time).
- Directly supervising field staff and handling all aspects of personnel management - training, mentoring, coaching and discipline.
- Assessing current and future training needs in order to meet client demand and (assist in) developing an effective mentoring program.
- Assisting in technical issues, personnel and equipment needs as required
- Constantly reviewing and improving the process of pre-project planning, project documentation, project deployment and in project organization.
- Working to evaluate the effectiveness and efficiency of our service delivery and to help determine corrective action where process or personnel deficiencies are identified.
- Assisting the Director of Pipeline to prepare budget and sales forecasts, develop business plans, and prepare reports, statistics, forecasts and financial accounts.
- Ensuring that all equipment assigned to the department is kept in functional condition and maintained in accordance with corporate, industry and or client standards, policies and specifications.
- Working with field supervisors to increase organizational skills and working with field staff to increase productivity.
- Mentoring of new workers, or workers in an unfamiliar role.
- Overseeing and developing project schedules as required.
- Supporting vacant positions as required.
- Overseeing project specific job costing.
- Representing the department and Applus with outside groups, regulatory bodies, associations, and clients.
- Adhering to organizational policies and procedures, including but not limited to Applus Code of Ethics and Confidentiality Agreements.
- Other duties may be assigned as deemed necessary.

Knowledge and Skills:

- Firmly adheres to the values and ethics of Applus. Exhibits honesty, discretion, confidentiality, and sound judgment.
- Fundamental understanding of industry codes, regulations and practices, and strong reporting skills.
- Excellent customer service focus,

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