IT Project Manager

7 months ago

Toronto, Canada The Salvation Army Canada and Bermuda Full time

**IT Project Manager**

**Location: Hybrid**

**Division: Information Technology, PPMO**

**About The Salvation Army**

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to achieve all this, we are now recruiting for a Project Manager.

**What you will be doing**:
**_Strategy and Planning: _**
- Create detailed project plans, including resources, issue identification, resolution processes, communications, risk management, and status reporting.
- Ensure business requirements are clear and complete.
- Plan all project deliverables, including scope, goals, milestones, key success factors, and changes required.
- Produce project plans to include scope, stakeholder list, schedule, charter, budget, risk, mandatory documents, missions, goals, tasks and resource requirements.
- Plan and lead projects throughout the entire project lifecycle
- Manage project change requests as needed and resolve project issues/conflicts and breakdown project barriers (escalate when required).
- Define project success criteria and disseminate them to involved parties throughout project life cycle

**_Acquisition and Deployment: _**
- Draft and submit budget proposals and recommend subsequent budget changes where necessary.
- In collaboration with resource managers, provide input/guidance/feedback on the execution of project tasks assigned to project team members
- Ensure that all operational support requirements are met and delivered.
- Lead vendor discussions and negotiations for low-risk procurements, ensure contractual terms and conditions comply with those of The Salvation Army
- Create project closure document and lead project closure meeting.

**_Operational Management: _**
- Collaborate with process owners, analysts, consultants, and other experts to manage project tasks.
- Obtain written approval from IT management and stakeholders of all documents and deliverables as agreed to in the project plan.
- Maintain a complete library of project documentation.
- Regularly report project progress to IT PMO, project stakeholders.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Supervise project team members and contractors; influence them to take action and accountability for their assigned work.
- Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
- Escalate promptly as necessary to minimize impact of risks or issues to the project timelines.

**What you bring to the table**
- Designation as a certified Project Management Professional (PMP) preferred but not required.
- Hands-on experience building tools and presentations with Microsoft Word, Excel, PowerPoint, and Microsoft Project.
- Strong understanding of project management lifecycle.
- Strong knowledge of current IT trends.
- Read, analyze, and interpret technical procedures.

**What We Promise**
- Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
- Work from home and flexible hours
- Benefits (wording for full time/remove for temporary)
- Continuous learning and growth through challenging work
- The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
- An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
- We live our Core Values as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions - there’s a place for everyone to belong here.

**Compensation**

**How We Hire**

We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.

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