Parking Control Officer

3 weeks ago

Ottawa, Canada City of Ottawa Full time

Requisition ID: 11634
Department: Emergency & Protective Services Dept.
Service: By-law & Regulatory Services
Branch: Parking Enforcement & Logistics Branch
Employment Type: 1 or more Full-time Permanent; 1 or more Full-time Temporary - up to 6 months

Work Hours: 37.50 hours per week

Employment Type: 1 or more Part-time Permanent; 1 or more Part-time Temporary - up to 6 months
Work Hours: up to 24.00 hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $33.881 - $39.647 per hour (2024 rates of pay)
Location: 735 Industrial Rd
City: Ottawa, ON
Job Category: Emergency and Protective Services
Application Close: 26/02/2024

**JOB SUMMARY**:
Parking Enforcement & Logistics is responsible for the Parking Enforcement Program (On-Street, Off-Street, Private Parking), Business Licensing operations, Smoke-free Ontario regulations, and overseeing special events branch-wide.

You are responsible for the enforcement of the city’s traffic and parking by-laws to assist in ensuring the safe and efficient operation of the city’s Parking Enforcement Program while maintaining a high standard of customer service.

**EDUCATION AND EXPERIENCE**:
Completion of Grade 12

Completion of community college diploma in Law and Security or Police Foundations programs is desirable

Minimum of 1 year of experience in the enforcement of statutory offences or in a related enforcement field of work and in a customer service environment

**CERTIFICATIONS AND LICENCES**:

Valid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated

**KNOWLEDGE**:

- Demonstrated knowledge of municipal traffic and parking by-laws and Part II of the Provincial Offences Act.
- Customer service techniques and alternative dispute resolution techniques.
- The geography of the city and roadways
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Completion of health and safety training is an asset

**COMPETENCIES, SKILLS AND ABILITIES**:

- Communicate effectively both in speaking and in writing with the general public and all work related contacts
- Work under stressful conditions and deal with people in difficult situations
- Prepare concise reports
- Meet deadlines and juggle priorities
- Positive attitude towards the general public and work related contacts
- Ability to work both in a team environment and independently
- Meet the physical demands of patrol and shift work regardless of weather conditions

**WHAT YOU NEED TO KNOW**
- Language Requirement: Various language requirements. English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral.
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.

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