IT Manager
2 months ago
**About Vancouver Island Ferry Company (VIFC)**
We’re the Vancouver Island Ferry Company, a modern Canadian ferry company transforming how we travel in British Columbia.
It’s all about being an easier, faster, and more modern ferry experience. VIFC will provide service between downtown Nanaimo and downtown Vancouver. We’re talking comfortable and reliable sailings in around 70 minutes, a seamless booking process complete with reservable seats, and refreshments that will be just that fresh. Say goodbye to the biggest pain points of travel and be ready to be welcomed aboard with a smile and a “hello”.
VIFC is an Equal Employment Opportunity employer. We are strongly committed to diversity and inclusion in our organization. All qualified applicants will receive consideration for employment regardless of their race, color, religion, sexual orientation, gender identity, national origin, disability, and any other category protected under applicable law. We welcome all qualified applicants who contribute to the further diversification of ideas.
**The VIFC Culture**
We are obsessed with the customer experience We aim to raise the bar in everything we do and will encourage employees to innovate and never settle for the status quo. Data and continuous improvement are key tenets of the organization. VIFC strives to create a fun and engaging environment where you can help shape the future of the organization. From top to bottom, each member of the VIFC team will be engaged across the company and even get direct experience on the vessels.
**About the Role**
The IT Manager will play a critical and highly visible role in the development and launch of VIFC. This opportunity is ideal for someone who is ambitious, self-motivated, driven, and looking to deliver high-value work within a small, and agile team. Reporting directly to the EVP of Technology & Digital, the IT Manager will have daily involvement with, and support ship and business operations, human resources, marketing, technology, and network/facility infrastructure to help drive and support the start of our new service. Attention to detail, refined problem-solving skills, organization, and planning is deemed critical for this role. Unique to this role, the IT Manager will have the opportunity to drive special projects from a technology and infrastructure perspective for the initial setup and opening of our new office, new port locations, and will be required to support the scaling of the VIFC team in Nanaimo, BC.
**Responsibilities**
- Own and drive various cross functional IT projects at multiple locations
- Develop and maintain group policies, local network best practices, and minimize security vulnerabilities
- Establish, monitor, maintain, and secure local networks and associated devices (e.g., end-user devices, network/telecom hardware, local servers, kiosks, peripherals, firewalls, IDS/IPS, VPNs).
- Maintain inventory of all hardware, software, and infrastructure equipment.
- Support the software development teams, and the basic software development lifecycle when needed
- Analyze and interpret internal server and activity logs, and maintain local SharePoint sites as procedures/documentation change
- Participate in budget planning, and monitoring of IT needs/purchases
**We’ve Here for You**
We get it - sometimes things happen in life that you cannot control. At VIFC, people are our greatest asset, and we want to support you and those you care about beyond the paycheque. That is why we have created a comprehensive health and wellness benefits program to promote your physical and mental well-being so you can perform at your best. Better yet, it’s flexible since one size doesn’t fit all
- 100% VIFC-paid premiums
- A robust, flexible health spending account - use it for additional health coverage should you need it and/or to support your personal wellness (like paying for your gym membership, sporting equipment, or activity classes)
- Don’t have a family doctor? No worries - we offer 24/7 virtual access to doctors or nurse practitioners to get medical advice or a prescription
- VIFC contributions to your RRSP
**What We’re Looking For**
- University degree (or College diploma) in Computer Science, System/Network Administration, Engineering, Cyber Security, or a related field
- Minimum of 3-5 years of related work experience; Ideally, a pattern of success in network or system administration roles(s)
- Hands on experience administrating Microsoft 365 environments
- Highly proficient with time management, organizational tools, and project management
- Ability to handle complex tasks in varied disciplines including hardware asset management
- Experience managing multiple projects with competing priorities
- Solutions focused mindset with a desire to learn, build, and improve
- A natural curiosity, humility, and passion for technology and hardware
- Process oriented and obsessive over details
- Excellent verbal and written communica
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