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Service Advisor

4 months ago

Nepean, Canada Myers Barrhaven Volkswagen Full time

**SERVICE ADVISORS REQUIRED**

Here We Grow Again

The Myers Automotive Group is embarking on our most ambitious growth plan in our 80-year history, and we are looking to fill the position of **Service Advisor**.

We aren’t looking for just anyone though, we want someone who stands out from the crowd, puts their personal touch into the job and will go the extra mile to make sure each and every customer who comes through our service department leaves completely satisfied with their experience at our dealership

**Responsibilities include, but are not limited to**:

- Communicating with the technicians to ensure job is done properly
- Advising customers on the care of their vehicles and the value of maintaining their vehicles
- Scheduling service appointments
- Helping find solutions to customer inquiries and complaints
- Following up on the progress of each repair order during the day, ensuring to contact customers regarding any changes in the estimate or time promised
- Handling phone inquiries regarding work in process and appointments and returning phone messages promptly

BUT, we want someone who also makes these tasks their own and takes pride in going home each day knowing they made someone’s day better
- Experience in the automotive industry
- Knowledge of our Reynolds and Reynolds system is a definite asset
- Volkswagen experience is a definite asset
- Ability to pay attention to detail
- A desire to achieve the very best in customer service and teamwork
- Excellent listening skills

**Salary**: $35,000.00-$40,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Supplemental pay types:

- Bonus pay

Work Location: In person