
Customer Service Representative/cashier
2 weeks ago
Canadian Tire located in **Markham, 2900 Major Mackenzie, ON L6C 0G6** is seeking a **Customer Service Rep/Cashier **to join our team.
This position requires delivering friendly and courteous service. This role involves the operation of a computerized cash register in a fast-paced environment that involves constant interaction with customers.
As a CSR/Cashier, you will enjoy working in a fast-paced environment as you provide superior customer service while efficiently and correctly processing customer purchases on a computerized cash register.
**Duties**:
- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner
- Maintain accurate and detailed customer records in the company database
- Collaborate with other departments to ensure seamless customer experiences
- Assist customers with product information, pricing, and order processing
- Handle customer complaints and escalate issues as necessary
- Follow up with customers to ensure their needs have been met and maintain customer satisfaction
**Qualifications**:
- Excellent communication skills, both written and verbal
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and record keeping
- Previous customer service experience preferred, but not required
- Highly approachable, customer-oriented individual who thrives in offering exceptional service to customers
- Strong belief in the Canadian Tire values **of honesty, integrity, and respect**
We offer a positive work environment, and opportunities for growth within the company. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
**Job Type**: Part-time
Part-time hours: 15-20 per week
**Salary**: $15.50 per hour
**Benefits**:
- Flexible schedule
- On-site parking
- Profit sharing
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- Markham, ON L6C 0G6: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (required)
Work Location: In person
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