Current jobs related to Bilingual Customer Service Representative - Ottawa - Intact
-
Customer Service Representative
2 months ago
Ottawa, Canada People Corporation Full timeWe are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...
-
Bilingual Customer Service Representative
3 months ago
Ottawa, Canada Direct Response Media Group Inc Full timeWHO WE ARE Dollco Print Solutions Group has been a market leader in Magazine and Catalogue Printing for over 100 years. We continue to lead in the Print industry by providing the highest quality, creative solutions, and on-time service. At Dollco Print Solutions Group, we are proud of our committed, driven, and loyal team that focuses on building customer...
-
Bilingual Customer Service Representative
1 month ago
Ottawa, Canada Infotek Consulting Services Inc. Full timeInfotek Consulting is searching for a Bilingual Customer Service Representative based in Ottawa - this is a hybrid contract opportunity English Version Roles and Responsibilities: • Responsible for responding to customer requests in a prompt, accurate, and professional manner • Develop and main
-
Customer Service Representative
3 weeks ago
Ottawa, Canada People Corporation Full timeWe are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...
-
Customer Service Representative
3 weeks ago
Ottawa, Canada People Corporation Full timeWe are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...
-
Customer Service Representative
1 month ago
Ottawa, Canada People Corporation Full timeJob Description We are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer...
-
Bilingual Customer Service Representative
2 months ago
Ottawa, Canada Waste Connections of Canada Full timeWaste Connections of Canada is looking for a Bilingual Customer Service Representative to join the team in Ottawa District. The **Bilingual** **Customer Service Representative (CSR)** fields calls from customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections of Canada business,...
-
Bilingual Customer Service Representative
3 weeks ago
Ottawa, Canada Infotek Consulting Services Inc. Full timePart Time / Full Time Infotek Consulting is searching for a Bilingual Customer Service Representative based in Ottawa - this is a hybrid contract opportunity. Roles and Responsibilities: Responsible for responding to customer requests in a prompt, accurate, and professional manner. Develop and maintain good client relationships while ensuring...
-
Bilingual Customer Service Representative
3 weeks ago
Ottawa, Canada Infotek Consulting Services Inc. Full timePart Time / Full Time Infotek Consulting is searching for a Bilingual Customer Service Representative based in Ottawa - this is a hybrid contract opportunity. Roles and Responsibilities: Responsible for responding to customer requests in a prompt, accurate, and professional manner. Develop and maintain good client relationships while ensuring...
-
Bilingual Customer Service Representative
3 months ago
Ottawa, Canada CCTS-CPRST Full time_Le français suit..._ **Title: Bilingual Customer Service Representative** **Employment Term**: Permanent, Full-Time, with Benefits $46,000 - $48,000 per year ($22.11 /hour - $23.08/hour) **About the CCTS**: At the Commission for Complaints for Telecom-television Services (CCTS), our mandate is to review and resolve telecommunications and television...
-
Bilingual Customer Service Representative
2 months ago
Ottawa, Canada A.S.P. Incorporated Full time**BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT** - Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? _ A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS...
-
Bilingual Customer Service Representative
3 months ago
Ottawa, Canada A.S.P. Incorporated Full time**BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT** - Are you passionate about Safety & Security and seeking opportunity to join a team of Security Professionals? _ A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS...
-
Bilingual Equipment Customer Service Representative
11 hours ago
Ottawa, Ontario, Canada Sinclair Dental Ottawa Full timeAbout Sinclair Dental OttawaSinclair Dental Ottawa, a leading dental services company, is seeking an experienced and detail-oriented Customer Service Representative (CSR) of Equipment to join our dynamic team.About the RoleAs a Bilingual Equipment CSR, you will be the main point of contact to process and coordinate equipment orders, providing exceptional...
-
Bilingual Customer Service Representative
3 months ago
Ottawa, Canada ASP Incorporated Full timeBILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22 countries and employing more than 17000 professionals. A.S.P provide services to some...
-
Bilingual Customer Service Representative
3 months ago
Ottawa, Canada Perativ Full time**JOB SUMMARY** Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...
-
Bilingual Customer Representative
3 months ago
Ottawa, Canada American Expediting Full time**Bilingual Customer Representative** **Onsite - Ottawa** **SUMMARY**: The Customer Service Representative (CSR) is tasked with greeting the customer and securing the information necessary to design the appropriate solution to their request. Most often this is to place a request for a new transportation service, other times it is to update the customer on...
-
Bilingual Sales and Customer Service Representative
13 hours ago
Ottawa, Ontario, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and motivated Bilingual Sales and Customer Service Representative to join our team at Intact Financial Corporation. As a key member of our sales and customer service team, you will play a critical role in providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide...
-
Customer Service Representative
3 months ago
Ottawa, Canada Art Woods Group of Companies Full timeLooking to hire an enthusiastic, customer-oriented service representative to act as a liaison, provide information regarding products and/or services and enter orders with accuracy and efficiency. The individual will also be responsible for resolving emerging issues that clients might face, as well as various other tasks.The objective is to ensure excellent...
-
Bilingual Customer Service Representative
3 weeks ago
Ottawa, Ontario, H2B, Montréal, Canada Infotek Consulting Services Inc. Part timePart Time / Full Time Infotek Consulting is searching for a Bilingual Customer Service Representative based in Ottawa - this is a hybrid contract opportunity. Roles and Responsibilities: Responsible for responding to customer requests in a prompt, accurate, and professional manner. Develop and maintain good client relationships while ensuring...
-
Bilingual Customer Service Representative
6 days ago
Ottawa, Ontario, Canada Scotiabank Full timeAbout ScotiabankScotiabank is a leading financial institution committed to delivering exceptional customer experiences. Our Customer Contact Centre team is at the forefront of our operations, providing personalized support to our customers.Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our...
![Intact](https://media.trabajo.org/img/noimg.jpg)
Bilingual Customer Service Representative
3 months ago
Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
**About the role**
We’re looking for a **Bilingual **Customer Service Representative** to join our Claims Department in the Customer Service Centre
As a **Bilingual Customer Service Representative** your work will have a big impact on providing
legendary customer service to both our external and internal clients in a call centre environment. People will count on you to provide information and quickly resolve their inquiries in a professional manner. We are looking for a highly motivated and organized individual with a ‘can do’ attitude to join our team
**What you’ll do here**:
- Being a knowledge leader on our policies, products, services, and initiatives
- Accurately and clearly document files to reflect conversations and actions taken on claims
- Taking ownership and responsibility on all calls to support customers and colleagues
- Ensuring that daily call centre metrics are met while taking a high volume of inbound calls
- Providing quality customer service, maintaining low hold times, and documenting files in a clear and concise manner
- Performing other ad hoc duties or projects as assigned by your manager
**Education and Experience**:
- Bilingual in French and English is required
- University degree or any combination of training and experience deemed relevant for the role
- Willing to pursue your Chartered Insurance Professional (CIP) designation
**Abilities & Knowledge**:
- Living the Intact Values _(Respect, Integrity, Excellence, Customer Driven and Generosity) _with customers, peers, and vendors is vital
- Customer service and sales experience preferred
- Insurance experience is considered an asset
- Self-motivating, resourceful, and resilient to overcome various situations is essential
- Superior organizational skills, results-oriented, and ability to work in a fast-paced environment
- Excellent listening and communication skills with the ability to foster strong working relationships
- Must be flexible to work 35 hours a week during our business hours of operation: Monday to Friday 8:00 am to 6:00 pm, and Statutory holiday
This posting expires May 9 2024 at 11:59pm EST
LI-Hybrid
**What we offer**
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
**We are an equal opportunity employer**
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.