Part-time Cannabis Concierge

4 weeks ago

Ajax, Canada Spiritleaf Ajax Full time

**Company description**

Spiritleaf aims to be the most knowledgeable and trusted source of recreational cannabis, offering a premium consumer experience with its own brand of high-quality products.

We have created a modern retail model that offers legitimacy, reputability, professionalism and a feeling of confidence.

Good times are here.

**Job description**

It’s your story. It’s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.

Spiritleaf Ajax is looking for a Cannabis Concierge to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.

Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity. Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.

**The Challenge**

**The Responsibilities**

**_CUSTOMER CONNECTION_**
- Supports environment of genuine customer connection
- Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
- Demonstrates extraordinary service
- Takes ownership of individual awareness of product knowledge

**_PRODUCT KNOWLEDGE_**
- Is knowledgeable of trends and supports brand messaging
- Gains understanding of how merchant skills impact business and the customer experience

**_TEAMWORK MAKES THE DREAM WORK_**
- Supports new hires through mentorship
- Is self-aware and focused on self-development
- Collaborates with the team during morning and closing meeting
- **LEADERSHIP**_
- Possesses strong written and verbal communication skills, strong assessment, and decision-making skills
- Provides insight to Spiritleaf Manager in relationship to the customer experience
- Participates in ongoing staff education and through sharing of product knowledge

**_QUALIFICATIONS_**
- At least 1 years’ experience in a retail environment
- Proven success in offering an exceptional customer experience
- A passion for our product and changing the way the world sees cannabis
- A desire to have fun, laugh and support the customer and team member journey along the way
- You must be at least the minimum required legal age in your province, and be able to pass a police background check
- You must be a Qualified Cannabis Worker in addition to completing your provincial or territory training course (example Ontario's CannSell) and be able to provide a copy of the certificate

**Job Types**: Part-time, Permanent
Part-time hours: 10-25 per week

**Salary**: $16.00-$16.75 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Store discount

Schedule:

- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

COVID-19 considerations:
Hand sanitizer, hourly cleaning, temperature checking for staff & customers.

Application question(s):

- How many hours per week would you desire in this role?

Licence/Certification:

- Cannsell (required)

Work Location: One location

Expected start date: 2023-01-03

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