Budtender

**We’re looking energetic and outgoing Budtenders to join us at Hemisphere Cannabis Co.**

Does the idea of working within the cannabis industry motivate and inspire you? Do you thrive in a collaborative team environment?

Are you passionate about creating exceptional guest experiences and offering “sub-herb” service? Do you enjoy sharing your cannabis knowledge and educating others?

If so, **Hemisphere Cannabis CO**. has an incredible opportunity for you to join our growing team. We are seeking **Budtenders **who are creative and service driven individuals; who have a passion for cannabis culture and share our Company Values - Knowledge, Integrity, Care Inclusivity and Agility.

**WHAT YOU DO**

As the first point of contact for our guest, our budtenders will set the tone in delivering a world class guest experience in our stores through engagement, industry expertise and authentic relationship building. Not only are you an ambassador of our brand but also a leader in cannabis legalization though out Canada. You will play a critical role in the successful daily operations of our stores and in positively impacting and de-stigmatizing adult use cannabis within our communities.

**RESPONSIBILITIES**
- Exemplify our brand Mission and Values in everyday interaction with store guests and fellow team members.
- Continually promote our brand and be a positive representative of cannabis industry.
- Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business.
- Be accountable in providing accurate and relevant product knowledge for our guest and seek continual learnings in this area both formally and informally.
- Educate guests and meet them “where they are” by propelling our Service Standards. Learn about our guest by using open-ended questions to assess their knowledge and provide information on cannabis strains, consumption methods, responsible use, and what product guests need to best experience their purchase.
- Partner with the leadership team to maintain a welcoming atmosphere and experience for team members and guests while upholding Federal and Provincial compliance to the highest standard.
- Be a brand ambassador in the communities which we operate in. Provide feedback and learnings to your General Manager that will help build our brand stance and elevate our guest services.
- Accountable to supporting in the upkeep of all safely and security standards in our retail space, for our guest and our fellow team members.
- Act as a socially responsible vendor of cannabis in the communities we conduct our business in by providing education, expertise, passion and promoting responsible adult cannabis use.
- Support in the upkeep and cleanliness of our space in a way that propels our brand and standards.
- Ensure efficiency and accuracy in all cash desk management operations that uphold our loss prevention, provincial and federal standards.
- Communicate to your management team any opportunities with product inventory (sell through’s/discrepancies)

and participate in inventory management task has needed.
- Follow all security guidelines set forth by Retail Leadership Team.
- Comply and maintain all required training and certifications required by Provincial and Federal law.
- Maintain confidentiality of all proprietary information, including financial summaries and internal employee materials.

**WHAT YOU BRING**
- Agility and the ability to adjust with a positive attitude to changing provincial, regulatory, and company operating policies.
- CannSell Certification (current provincial retail cannabis training and certification) and ability to pass a criminal background check.
- 2-4 years’ experience in the guest service industry.
- Cannabis experience is an considered an asset.

**Job Types**: Full-time, Part-time

**Salary**: From $16.50 per hour

**Benefits**:

- Store discount

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person