Dispatch Supervisor

3 weeks ago

Abbotsford, Canada TRIPLE EIGHT TRANSPORT Full time

**Dispatch Supervisor - Transportation**
- **Job Summary**_

Are you a dynamic person looking for a job that combines your creativity and enthusiasm with the opportunity to be part of growing and changing environment? If, this is you, then Triple Eight Transport Inc. wants to hear from you. Under the direction of the Management team, you will provide professional support services to the dispatch department.
- **Duties and Responsibilities**_
- Provide leadership and direction to dispatchers, including managing all aspects of dispatch services.
- Coordinates operations with truck drivers and stakeholders about goods delivery.
- In addition, monitor
- the movement of goods and optimises the fleet using transport management system.
- Communicate and work closely with logistics department to avoid any issues or delays
- Act as a role model to encourage and motivate staff to achieve high performance and excellent customer service through effective leadership, coaching and training, including performance management.
- Foster an environment of continuous improvement, including undertaking initiatives.
- Maintain effective, efficient, and up-to-date policies, systems and procedures for the section.
- Manage preparation of monthly work schedules including call-ins for vacant shifts
- Act as administrative systems expert within the operations and maintenance division for dispatch services.
- Assist in coordinating automation reviews and upgrades and enhancement of internal offices support systems and processes.
- Provide presentation skills and possess excellent problem-solving skills to deal with members of staff and client concerns.
- Train workers in duties and policies and resolve related problems.
- Order requisition, materials, equipment, and supplies
- Prepare and submit reports.
- Ensure smooth operation of computer equipment and machinery
- Arrange for maintenance and repair work
- Oversee and assume a participatory role in Dispatch on-call.
- **Skills and Qualifications**_
- Minimum of High School diploma.
- Business related diploma is definitely an asset
- 3- to 5 years dispatch supervisor experience, preferably in a transportation environment is required.
- Strong interpersonal, communication, negotiation and leadership skills are required, as are excellent organizational and problem-solving abilities.
- Self-starter with an ability to work independently, as well as the ability to effectively function in a team environment, is a must.
- Results-oriented problem-solver with demonstrated customer service skills.
- Knowledge of the trucking industry, and functions of logistics & dispatch are preferable.
- **Computer and technology knowledge**_
- Microsoft Visio
- Electronic scheduler - Dispatch management service software
- Inventory control software
- MS Access -- MS Excel -- MS Outlook
- MS PowerPoint
- MS Project
- MS Word - MS Windows - TMW, PEOPLENET, ORBOCOMN & Great plains.

**Salary**: $65000.00 per year

**Hours of Work**: 40 hours per week (work includes shifts, early mornings, evenings and night)
**Overtime**:As per BC labour Laws

**Benefits**: Dental Medical & Vision

**Work Location**: 30697 Marshall Rd, Abbotsford, BC V2T 6L9

**Organization Unit**: Dispatch
- **Fax**:604-755-2286 -- **By Mail**: 30697 Marshall Rd, Abbotsford, BC V2T 6L9

**Salary**: $65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Morning shift
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- ABBOTSFORD, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)

Work Location: One location

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