Residential Route Supervisor

2 months ago

Abbotsford, Canada GFL Environmental Inc. Full time

GFL Environmental is seeking a Residential Route Supervisor to support our growing Abbotsford, BC operations.

The Route Supervisor will be responsible for developing a thorough understanding of the Company’s transportation requirements and patterns. They will review and process day-to-day operations, evaluate and recommend equipment needs, and plan and schedule appropriate service lines to maintain a cost-effective balance between customer service and the cost of service. They will ensure compliance with all government related programs specific to mode and direction of related haulage.

**Key Responsibilities**:

- Direct supervision of all drivers, ensuring ongoing training Requirements:, discipline and procedural implementation.
- Assist with and recommend annual equipment budget; implement and monitor the budget within approved limits.
- Act as a direct liaison between dispatch and drivers to ensure information regarding daily schedules, equipment and service Requirements: is efficiently relayed.
- Ongoing “sit-in” driver training to assess any poor driving habits, road
- rage, excessive braking, possibly fuel cost savings, etc.
- Conduct regular driver reviews.
- Attain all of the necessary information regarding any issues by maintaining courteous, prompt and efficient customer relations with residents.
- Tracking of ongoing service/driver issues and documenting any discipline required.
- Organizing and approving driver vacation requests.
- Maintain inventory of all necessary supplies and products required for service which may include sourcing multiple vendors or alternate supply chains.
- Direct communication with other departments to ensure proper ongoing service and upkeep of all units including safety devices, vehicle lighting, warning devices, fittings, safety supplies.
- Ensure a healthy and safe working environment for all workers reporting any issues immediately to your direct supervisor.
- Ensure company policy, systems, and industry related training is delivered to all drivers.
- Perform Accident Investigations when company vehicles are involved in traffic accidents.
- Provide or arrange training for drivers to ensure they are properly servicing customers based on established Requirements:.
- Resolve all internal service issues in a cost effective and expeditious manner; all customer service issues to be reported internally in a timely, organized manner with details on how the issue(s) will be resolved.
- Other duties as assigned.

**Requirements**:

- Valid Commercial Driver's License with air break endorsement preferred
- 2-3 years supervisory experience along with experience working with Side loaders, Rear Packers, Over The Tops, Front End, and Roll Off vehicles.
- Able to perform a pre and post trip inspection and accident investigations.
- Previous operations, transportation, waste management experience preferred.

**Knowledge, Skills & Abilities**:

- Strong communication and interpersonal skills.
- Ability to plan, prioritize and execute against tight timelines.
- Proficient with database, spreadsheet, and word processing computer skills within a Microsoft environment.
- Willing to work flexible hours with some travel.

GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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