![Stanmore Equipment Ltd.](https://media.trabajo.org/img/noimg.jpg)
Service Advisor
2 months ago
We are looking for an experienced Service Advisor to build a career within our company. We seek individuals who value customer satisfaction.
The service advisor is responsible for ensuring great customer service by following the service process. He / She will deal directly with clients to achieve high customer service and vehicle maintenance
**Requirements**:
- Perform inbound and outbound telephone calls.
- Perform Service Advising - handle service-related questions and concerns.
- Handle warranty-related questions and concerns.
- Perform service cashier duties as required.
- Monitor their service-related KPIs to ensure high-level performance.
- Perform other related duties as assigned.
**Requirements**:
- A record of excellent performance and customer satisfaction.
- 2- 5 years of Service Advisor experience.
- Graduation from high school.
- Valid driver’s license and insurance required.
**Knowledge, Skills, and Abilities**:
- Knowledge of equipment maintenance and repair.
- Knowledge of service methods.
- Ability to follow oral and written instructions.
- Ability to establish and maintain cooperative working. relationships with those contacted in the course of work, including the public.
- Ability to perform daily record keeping and reporting.
- Handle multiple priorities, organize workload, and meet deadlines.
- Ability to work in a team-based environment and achieve common goals.
- Ability to maintain and perform top-level professional integrity and appearance as a service advisor.
***
**Experience**:
- Service advisor: 2 years (preferred)
- Equipment Experience: 1 years (preferred)
- Drivers license (preferred)
- Work remotely: No
**Salary**: $22.00-$28.00 per hour
Expected hours: 45 per week
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- 10 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Overtime pay
**Experience**:
- service advisor: 2 years (preferred)
- Customer Service: 2 years (preferred)
- Parts Department / Sourcing: 1 year (preferred)
Work Location: In person
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