Freight Cartage Coordinator

2 weeks ago

Mississauga, Canada Willson International Ltd. Full time

Monitor new orders from the customs brokerage division and clients to ensure timely pickups.
- Regularly check terminals and warehouse websites for cargo availability of import containers (FCL), LCL and air shipments.
- Ensure timely customs clearance and freight releases.
- Coordinate the delivery of import containers (FCL), LCL and air shipments upon cargo availability.
- Negotiate competitive rates with carriers.
- Quote clients accurately and maintain a high win rate.
- Develop and maintain excellent relationships with carriers.
- Track and trace ocean and air shipments daily, ensuring all parties are informed of status changes.
- Provide exceptional customer service, maintaining positive client relations.
- Verify the accuracy of vendors' invoices and ensure timely billing to clients.
- Minimum 3 years of proven experience in logistics coordination, particularly with import containers (FCL), LCL and air shipments.
- Excellent negotiation and communication skills.
- Strong organizational skills with the ability to multitask.
- Knowledge of customs brokerage process and freight forwarding.
- Ability to provide outstanding customer service.
- Proficiency in tracking and tracing shipments.
- Problem-solving, accuracy, attention to detail, and analytical ability.

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