Supervisor of Technology Services

3 weeks ago

Kamloops, Canada Thompson-Nicola Regional District Full time

**Supervisor of Technology Services**
**Thompson-Nicola Regional District**:
Encompassing an unparalleled geographic region in the heart of British Columbia, the Thompson-Nicola Regional District (TNRD) offers the best of both worlds. Urban life within vibrant communities and outlying rural regions that showcase the region's beauty - pristine but rugged mountains, rolling grasslands, lush evergreen forests, and both historical and modern areas, all within 45,000 square kilometers. Headquartered in the City of Kamloops, the TNRD provides a wide range of local government services to the population of 144,000 living within its 11 diverse municipalities and 10 electoral areas.

**The Role**:
This position formally reports to the Manager of Technology Services; The Supervisor of Technology Services will act as a group leader, including coordinating and communicating workloads, priorities, and recommending training. The Supervisor will be responsible for the monitoring and operations of all corporate networks, and will be required to plan, design, build, manage and support all aspects of complex and diverse network infrastructure, and security infrastructure such as firewalls and intrusion detection infrastructure. This work is performed under mínimal supervision and requires the exercise of sound judgement and action in the technical, operational, and problem-solving aspects of the work as well as the ability to assess business requirements for client departments. This position is centralized in the TNRD Head Office in Kamloops.

**The Supervisor of Technology Services**:

- Is the technical lead for all network and system initiatives.
- Develops the overall network, and security architecture design and ensures infrastructure is current, assesses near and long-term capacity needs, and performs capacity planning and disaster recovery.
- Is responsible for network and systems performance, monitoring, maintenance, support, and optimization; performs advanced network duties and functions.
- Supports staff in maintaining corporate voice systems, which include VOIP, PBX, and IVR systems.
- Will periodically support staff by completing client support requests to strengthen relations and communications with staff, and ensure our client support system is proficient, tracking results, and resolving problems.
- Monitors and implements Servers, VM infrastructure and Network Storage Appliances
- Is responsible for proactively and independently implementing and coordinating the implementation of projects in the Operational Plan, including the planning, designing, assessment, communication and monitoring of each individual project.
- Evaluates new technologies and provides recommendations and direction on technical solutions.
- Communicates with services providers, vendors, and contractors in the resolution of complex issues, quoting and purchasing equipment.
- Assists the department manager with the development and administration of contracts, Incident response plans, and policies.
- Follows proper change management processes and post-implementation review of modifications and enhancements.
- Will be required to work non-standard hours to implement changes
- Perform other related duties as may be assigned from time to time

**Required Education and Experience**
- Post-secondary degree in Computer Systems or an IT related discipline or equivalent combination of education, training, and experience
- 7+ years’ experience in designing, supporting, and maintaining complex network environments
- Experience performing Helpdesk functions including providing telephone, remote or onsite support to end-users
- Strong knowledge of Palo Alto and HP, Routers, Switches, Firewall, and VPN appliances, IP phones, VOIP, and telephony and Cisco Call Manager communication system.
- Strong in Microsoft Servers, Veaam, and virtualized environments.
- Working knowledge of NAS Storage Systems.

**Required Skills and Abilities**
- Ability to proactively investigate and resolve operating system and network hardware and related component problems as related to the work performed
- Demonstrated ability to Investigate, troubleshoot, and resolve technical issues logically
- Ability to communicate effectively and establish and maintain good working relationships with staff and external contacts
- Ability to prepare and present technical presentations both orally and in writing
- Ability to maintain the confidentiality of data, and work with limited supervision.
- Demonstrated business acumen
- Ability to maintain a high level of self-motivation and initiative

**Qualifications that would be considered an asset**:

- Experience in Library ILS systems an asset.
- ITIL training would be an asset.

This position requires a Criminal Record Check and completion of a driver’s abstract.

This is a non-union position, with a salary range of $87,233 - $96,313 and a competitive comprehensive benefits package being offered.

Education : Bachelor’s degree
Experie

  • Operations Supervisor

    1 month ago

    Kamloops, Canada Everclean Facility Services Full time

    Operations Supervisor (Janitoral/Security)What we offer:Part-time position available Shifts are based on operations needs (evenings and weekends may be required)Commitment to developing your skills and abilitiesProfessional development opportunitiesTreat you as a trusted partner and reward your initiative(s)Duties:Daily cleaning tasks including garbage...

  • Food Service Supervisor

    7 days ago

    Kamloops, Canada Interior Health Authority Full time

    Who Are We Looking For? Interior Health is hiring a Casual Food Services Supervisor for the Royal Inland Hospital in Kamloops, BC. The successful candidate must have a diploma from a recognized two-year Food Service/ Nutrition Management program, and a minimum of 1 year recent experience. We are looking for candidates that can work rotating day and...

  • Operations Supervisor

    1 month ago

    Kamloops, Canada Intelcom Full time

    Ride the next mile with us! - Operations Supervisor Why choose Intelcom and become one of our Operations Supervisor? - You’ll get to ensure the seamless running of our delivery business day-to-day - You’ll utilise your communication and leadership skills with employees and Independent Delivery Contractors to ensure on-time deliveries and outstanding...

  • Fleet Supervisor

    1 week ago

    Kamloops, Canada ContainerWorld Forwarding Services Inc Full time

    Commercial Logistics Inc. is searching for an experienced Fleet Supervisor to join our team in Kamloops, BC. **About Commercial Logistics Inc.** Commercial Logistic Inc. is an asset based trucking company, offering both less-than-truckload (LTL) and Full-truckload (FTL) service to all points in the Province of British Columbia, Canada. We are a wholly...

  • Field Service Supervisor

    1 month ago

    Kamloops, Canada Cummins Inc. Full time

    **Field Service Supervisor** **Description** Field Service Supervisor Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your...

  • Service Supervisor

    1 month ago

    Kamloops, Canada Cummins Inc. Full time

    Description Service supervisor We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about. We are looking for a talented Service supervisor to join our team Supervises employees who install, service, and repair equipment and...

  • Food Service Supervisor

    2 weeks ago

    Kamloops, Canada A&W Restaurants Inc Full time

    A&W in Kamloops, BC, is seeking full-time, permanent, Food Service Supervisors, to start immediately in our Columbia Place location. (#700 1210 Summit Drive) Company Operating Name: Track Foods Ltd. o/a A&W Position: Food Service Supervisor Business Address: #700 1210 Summit Drive, Kamloops, BC V2C 6M1 No# of Positions: 2 Terms of Employment: 2...

  • Aquatics Program Supervisor

    2 weeks ago

    Kamloops, British Columbia, Canada City of Kamloops Full time

    City of Kamloops Aquatics Program Supervisor (Permanent, Full-Time Close Date May 12, 2024 At the City of Kamloops, we believe in progressive and barrier-free recruitment for everybody every day. This means employment opportunities for all in a safe, inclusive and diverse workplace. We know our city is stronger when we hire qualified individuals from...

  • Food Service Supervisor

    2 weeks ago

    Kamloops, British Columbia, Canada A&W Restaurants Full time

    A&W in Kamloops, BC, is seeking full-time, permanent, Food Service Supervisors, to start immediately in our Columbia Place location. (# Summit Drive)Company Operating Name: Track Foods Ltd. o/a A&W Position: Food Service Supervisor Business Address: # Summit Drive, Kamloops, BC V2C 6M1No# of Positions: 2Terms of Employment: 2 years permanent Language...

  • Food Service Supervisor

    1 hour ago

    Kamloops, Canada Interior Health Authority Full time

    **Who Are We Looking For?** Shifts are: Rotating day shifts: 05:00 to 13:10 (weekends and stats as required) **What Will You Work On?** The typical duties and responsibilities of a Food Services Supervisor include: - Supervises designated staff by scheduling and co-ordinating work assignments, determining related training and orientation requirements,...

  • Well Testing Operators and Supervisors

    2 months ago

    Kamloops, Canada TARA Energy Services Inc. Full time

    Tara Energy Services, based in **Clairmont, AB** and working throughout **Northern Alberta and Northern BC** is seeking Production Testing Operators and Supervisors who are interested in an engaging, growth focused career at one of North America's premier oilfield services companies. We have a significant amount of work throughout 2023 and we can get the...

  • Housekeeping Supervisor

    4 weeks ago

    Kamloops, Canada Thompson Hotel & Conference Centre Full time

    We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, monitoring supplies, and thorough room checks to ensure for highest quality of service and...

  • Coordinator, Educational Technologies

    6 hours ago

    Kamloops, Canada Thompson Rivers University Full time

    DUTIES The Learning Design and Innovations Department at Thompson Rivers University (TRU) invites applications for a limited-term Coordinator, Educational Technologies, reporting to the departmental co-chairs and the Director, Learning Technology and Innovation. This is a faculty position that includes professional role and service to the...

  • Operations Supervisor

    1 month ago

    Kamloops, Canada Everclean Full time

    Overview Everclean is a large successful Facility Services company, and we are currently hiring a part-time Operations Supervisor in Kamloops, BC. We lead the industry by providing value-added cleaning solutions to our clients and we differentiate by taking care and empowering our people. Additionally, Guardteck is a BC owned and operated security...

  • Crime Analyst Ii

    2 weeks ago

    Kamloops, Canada City of Kamloops Full time

    **City of Kamloops** **Crime Analyst II - Training Opportunity**: **(Permanent, Full-Time) - 1250** **Close Date** **Open until filled** At the City of Kamloops, we believe in progressive and barrier-free recruitment for everybody every day. This means employment opportunities for all in a safe, inclusive and diverse workplace. We know our city is...

  • Supervisor - Communications, Storytelling and Events

    3 days ago

    Kamloops, Canada Thompson Rivers University Full time

    Application Restrictions- Open to both Internal and external- Job Type- Support Staff (CUPE)- Posting In effect from- 10/3/2023- Closing Application Date- 24/3/2023- Closing date for internal CUPE applicants- 24/3/2023Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled. -...

  • Service Supervisor

    3 hours ago

    Kamloops, Canada Wajax Limited Full time

    The Opportunity Accountable/responsible for ensuring all service calls are addressed in a timely and effective manner; supervise available technicians and resources to maximize productivity and proficiency to meet targets. The Role Responsible for day-to-day support of the Service department Executes initiatives that contribute to long-term operational...

  • Service Supervisor

    12 hours ago

    Kamloops, Canada Wajax Limited Full time

    The Opportunity Accountable/responsible for ensuring all service calls are addressed in a timely and effective manner; supervise available technicians and resources to maximize productivity and proficiency to meet targets.The Role Responsible for day-to-day support of the Service department Executes initiatives that contribute to long-term operational...

  • Service Supervisor

    9 hours ago

    Kamloops, Canada Wajax Limited Full time

    The Opportunity Accountable/responsible for ensuring all service calls are addressed in a timely and effective manner; supervise available technicians and resources to maximize productivity and proficiency to meet targets. The Role Responsible for day-to-day support of the Service department Executes initiatives that contribute to long-term operational...

  • Service Supervisor

    1 week ago

    Kamloops, Canada WAJAX Full time

    The Opportunity Accountable/responsible for ensuring all service calls are addressed in a timely and effective manner; supervise available technicians and resources to maximize productivity and proficiency to meet targets. The Role Responsible for day-to-day support of the Service department Executes initiatives that contribute to long-term...