Business Services Advisor

3 weeks ago

Ottawa, Canada National Research Council Canada Full time

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for a Business Services Advisor (BSA) to join the Business Management Directorate of our National Programs and Business Services (NPBS) Branch. The BSA would be someone who shares our core values of Integrity, Excellence, and Respect, and Creativity.

The Business Management Directorate (BMD) develops business reports and provides strategic business-related advice to NRC senior management, is responsible for establishing key business development and Intellectual Property (IP) commercialization policies and frameworks and training research centre-based business teams as required. The BMD also leads NRC’s Business Development Community of Practice (BDCoP) and provides leadership for select cross-functional IP commercialization initiatives.

Reporting to the Director Business Management, you will undertake research, synthesis and analysis of qualitative and quantitative information on bookings, pipelines and key client relationships to provide reports for senior management decision-making; develop presentation and training materials; lead event development, planning and coordination of the BDCoP; and assist the IP Commercialization Lead in managing IP commercialization initiatives and relationships with potential licensees.

Being in a dynamic position means that the workdays are always evolving, challenging and motivating. This position will appeal to a person who is well organized, who is detail-oriented, and who enjoys working as part of a multidisciplinary team to deliver excellent client service. If you’re that person, then this is the perfect role for you

**Screening Criteria**:
**Education**:
Bachelor’s degree in Science or Business or Public Administration.

An equivalent combination of work-related experience, training and education would also be considered.

For information on certificates and diplomas issued abroad, please see Degree equivalency

**Experience**:

- Significant and recent experience in client service and/or customer support in a research and technology organization;
- Recent experience in research, quantitative and qualitative analysis and report and presentation preparation;
- Experience in establishing collaborative working relationships and managing multiple stakeholder interests;
- Experience in event planning and management.
- Significant and recent refer to at least two (2) years of experience within the past five (5) years.

**Condition of Employment**:
Reliability Status

**Language Requirements**:
Bilingual Imperative BBB/BBB

Information on language requirements and self-assessment tests

**Assessment Criteria**:
**Technical Competencies**:

- Demonstrated analytical and problem solving skills including ability to analyse complex data sets to develop strategic insights;
- Demonstrated ability to manage needs of multiple stakeholders;
- Ability to organize information and communicate clearly and effectively in writing;
- Knowledge of technology commercialization would be considered an asset.

**Behavioural Competencies**:

- Management services - Client focus (Level 2)
- Management services - Communication (Level 2)
- Management services - Conceptual and analytical ability (Level 2)
- Management services - Initiative (Level 2)
- Management services - Results orientation (Level 2)
- Management services - Teamwork (Level 2)

**Competency Profile(s)**:
**Relocation**:
Relocation assistance will be determined in accordance with the NRC's directives.

**Compensation**:
From $69,087 to $81,221 per annum.

In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.

**Notes**:

- A pre-qualified list may be established for similar positions for a one year period.
- The incumbent must adhere to safe workplace practices at all times.
- We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (19747) to:
Telephone: 819-431-8570

**Closing Date**:8 June 2023 - 23:59 Eastern Time

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