Dental Receptionist

3 weeks ago


Edmonton, Canada North Edge Dental (10910 105 Avenue NW) Full time

**Administrative Assistant**

**ABOUT THE CLINIC**

As an employee of North Edge Dental you will be apart of a collaborative and supportive team with a great culture and team dynamic. We provide a wide range of dental services and offer an individualized approach. Our goal is to serve generations of families in our communities and this all starts with you - our key ambassador to the practice

**WHAT WE OFFER**
- Competitive Compensation
- Positive and Collaborative Culture
- Work Life Balance

**THE OPPORTUNITY**

**KEY RESPONSIBILITIES**
- Greet and register patients as they arrive in accordance with the philosophy of “standard of care”
- Manages the patient calendar, and confirm all upcoming patient appointments
- Manage incoming calls and respond to all requests for information in a timely manner
- Utilize the office automated recall system to maximum potential using reporting for new opportunities
- Arrange patient charts for next day appointments, and perform daily chart audits documenting service
- Organize referrals to other health care professionals as needed
- Collect and/or arrange payment schedule from patients at time of treatment
- Inform patients of financial treatment plan options, ccompletes insurance forms and billing records
- Prepare and mail billing statements following accounts receivable protocols
- Prepare claim forms for dental insurance and arrange supporting documentations
- Sort and distribute incoming/outgoing communications and post
- Follow and inform patients of dental guidelines and policies, such as privacy and security

**ABOUT YOU**
- Strong knowledge of general office procedures, filing systems, databases, and administrative duties
- Flexibility and ability to pivot to meet changing work demands

**Hours**

Monday: CLOSED

Tuesday: 10:00am to 6:00pm

Wednesday: 10:00am to 6:00pm

Thursday: 11:00am to 7:00pm

Friday: 10:00am to 4:00pm

Saturday: 10:00am to 4:00pm

**Benefits**:

- Dental care
- On-site parking

Flexible Language Requirement:

- French not required

**Experience**:

- Dental receptionist: 2 years (required)

Work Location: In person

Expected start date: 2023-03-28


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