Peer Worker-peer Assisted Care Team

3 months ago

North Vancouver, Canada Canadian Mental Health Association North & West Vancouver Full time

**Peer Worker
- Peer Assisted Care Team (PACT) CMHA NORTH AND WEST VANCOUVER (2 days/week)**
- **Our vision: Mentally healthy people in a healthy society**_

Job Duties
- Respond to emergency mental health, substance use and family conflict crisis or distress calls
- Performing a needs assessment of the individual/ family that the team goes to attend to so they are receive appropriate care and services
- Work mobile crisis shifts during the afterhours and attend to mental health calls that are redirected from other sources or calls that come directly to the PACT phone line
- Provide appropriate referrals to mental health organizations and escort clients to community resources as needed
- Collaborate on care with community members and other service providers while continuing to build strong relationships with the organizations in and around the North Shore
- Provide support services/care to clients, families, community health professionals/agencies, law enforcement, physicians, and Emergency Room staff.
- Support crisis intervention, risk assessment, safety planning and short-term community case management and outreach.
- Maintain confidentiality and respect the boundaries of clients experiencing emotional distress.
- Complete all required training including, but not limited to crisis intervention/de-escalation, ASIST, Mental Health First Aid, community safety training, Naloxone, Trauma-Informed Practices etc.
- Participate in team meetings, continuing education, conferences, and/or corporate initiatives and engage in on-going team planning, development, evaluation, and quality improvement activities.
- Escort individuals to community organizations, shelters, Emergency departments when the need arises etc.

Education/Experience Required
- Must have 2+ years of experience (personal) supporting adults with mental illness, addiction, poverty and/or homelessness as a peer support worker, a community support worker, or an outreach worker
- Ability to work effectively with a diverse population.
- Valid First Aid and CPR
- Basic computer and Internet literacy (including MS Word/Excel/Outlook)
- Mental Health First Aid (or willingness to complete it)
- Criminal Record Check is a condition of employment.
- Knowledge of cultural competency and decolonization.
- Peer support training is considered an asset.
- Second language and/or knowledge of cultural communities is an asset Skills and Abilities:

- Attention to detail when maintaining records of calls and incidents
- Must be organized and able to multitask and prioritize in a fast-paced environment
- Must have exceptional communication skills with your team members and clients
- Strong organizational, problem-solving, and analytical skills.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm and tact.
- Strong sense of compassion and ability to maintain calm demeanor amidst high intensity situations.
- Demonstrated knowledge of a person and family centered care, trauma-informed care, the recovery model of mental illness and psychosocial rehabilitation
- Demonstrated ability to identify emotional, social, or environmental barriers and intervene to reduce stigma.
- Knowledge of harm reduction principles, crisis prevention and intervention and conflict resolution

Hours of Work and Special Considerations: Application are accepted on a rolling basis. Shift Timings
- 16-18 hours per week

Wage Range: $25/hour depending on level of experience. Benefits: Psychological benefits made available post-probation

We are an equity employer and encourage applicants from women, persons with disabilities, members of

visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientation and genders and others who may contribute to our further diversification.

How to Apply:
Please submit a cover letter and resume detailing your experience and qualifications.

**Job Type**: Part-time
Part-time hours: 16-18 per week

**Salary**: $25.00 per hour

Schedule:

- 8 hour shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- North Vancouver, BC V7M 2J8: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- supportive care: 2 years (preferred)

Work Location: In person

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