Animal Care Attendant

7 months ago

Toronto, Canada Juno Veterinary Full time

Our mission is to build the next generation of animal care for the modern world. By leveraging technology and design, we are reimagining the animal care experience for pets, pet parents, and care providers from the ground up. With the consumer and pet at the heart of everything we do, we seek to rebuild the way veterinary medicine is delivered and disrupt a traditional industry across every customer touchpoint and interaction.

We are looking for an Animal Care Attendant (ACA) to join our in-Clinic team. Reporting to the clinic's Practice Manager, the individual in this role is passionate about pets and the people who care for them. A keen and curious mindset to work closely with the medical care team and ensure that the pet and team are always top priority and you are consistently two steps ahead of what they need.

**What You'll Do**:

- Focus on patient care always and all ways
- Support the RVT and DVM team in our treatment and patient care areas of the clinic to support appointment flows and patient comfort
- Remain open to feedback and being coachable in your relentless pursuit of being better in order to best support the team
- Proactively support the day's schedule by planning, communicating and organizing what's needed for the appointments throughout the day
- Collaborate with the ACA team to exchange knowledge and information
- Always representing a gold standard of care
- Contribute to an environment that fosters excellence and on-going learning

**You Have**:

- Previous experience as an ACA/Veterinary Assistant considered an asset
- Strong communication skills
- A keen eye for detail and organization and the ability to anticipate needs of the patient and team
- The ability to support and contribute to a team environment that fosters on-going collaboration and learning

**Our Promise To You**:

- Full benefits package including access to mental health support, continuing education, and mentorship opportunities
- A collaborative team who has your back and will welcome you as part of the pack
- Time for you and your loved ones: great PTO, discounted Juno Vet services for pets
- An opportunity to make a positive impact for those around you

The role of ACA at Juno may require evening and weekend work, as well as working closely with team members who are working with Members who may be experiencing emotional distress and/or frustration, as well as managing challenging members and patients. This position will be based in our clinic and will require the ability to be able to lift weight of up to 20kg.

We're looking for people who are not just team players, but also leaders. If you've made it this far, you're probably looking for something different than what's already out there. So were we — let's meet.
- Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment by contacting our People Operations team. If you have feedback on how to make our recruiting process more equitable or accessible, please let us know_

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